Maximize customer satisfaction with Qualtrics Customer Experience.
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Qualtrics Customer Experience offers custom pricing plan
Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, making it easy to create interactive surveys with customizable features. The software's predictive intelligence engine also impresses, providing valuable insights to ...Read more
Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.
Dynamic and versatile survey styles with easy changes and important details recording.
Predictive intelligence engine for optimizing customer engagement.
Aesthetically pleasing with simple processes for survey responses and corrections.
Customizations and advanced features may be complex for new users without proper support.
Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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WW
William W
09/04/19
"Questions Answered"
What do you like best about Qualtrics Customer Experience? The pre-written questions, survey templates, and an amazing array of analyses make using Qualtrics to understand and support our customers super easy.
AU
Anonymous User
09/04/19
"Flawless positioning and solid product direction = winning formula"
What do you like best about Qualtrics Customer Experience? I've been using Qualtrics for years, and in several different companies and different industries. The UI/UX is intuitive, effective, flexible, and powerful. The platform is constantly expanding.
AV
Anton v
09/04/19
"Professional Support with API "
What do you like best about Qualtrics Customer Experience? Agents are knowledgeable and engaged to provide support in helping with API integration.
AI
Administrator in Education Management
09/04/19
"Good capacity; can be expensive"
What do you like best? The ability to have dynamic survey flows and Vocalize dashboards is helpful for our partners.
AU
Anonymous User
09/04/19
"Good capacity; can be expensive"
What do you like best about Qualtrics Customer Experience? The ability to have dynamic survey flows and Vocalize dashboards is helpful for our partners.
LM
Lauren M
09/03/19
"Qualtrics Surveys"
What do you like best about Qualtrics Customer Experience? The automation between salesforce and qualtrics work very well.
UI
User in Education Management
09/03/19
"Great Service & Product"
What do you like best? This user-friendly product allows you to quickly create surveys of any type to gather feedback and make data-informed decisions. Their customer service is always there to help answer any questions and improve your surveys.
AU
Anonymous User
09/03/19
"Great Service & Product"
What do you like best about Qualtrics Customer Experience? This user-friendly product allows you to quickly create surveys of any type to gather feedback and make data-informed decisions. Their customer service is always there to help answer any questions and improve your surveys.
IS
Isabel S
09/03/19
"Challenging"
What do you like best about Qualtrics Customer Experience? little clicking, you can easily see what you want. What do you dislike about Qualtrics Customer Experience?
AI
Administrator in Real Estate
09/03/19
"Lacks stability, and very annoying to circumvent every bug in this platform"
What do you like best? Dashboard visualizations are pretty nice, especially the word cloud which is interactive. The survey builder is a classic, but could do with some advanced question types to be included in the standard package, like other survey platforms
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].