Maximize customer satisfaction with Qualtrics Customer Experience.
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Qualtrics Customer Experience offers custom pricing plan
Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, making it easy to create interactive surveys with customizable features. The software's predictive intelligence engine also impresses, providing valuable insights to ...Read more
Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.
Dynamic and versatile survey styles with easy changes and important details recording.
Predictive intelligence engine for optimizing customer engagement.
Aesthetically pleasing with simple processes for survey responses and corrections.
Customizations and advanced features may be complex for new users without proper support.
Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 291-300 out of 648
AI
Administrator in Machinery
10/29/19
"Qualtrics CX"
What do you like best? The ability to design survey/dashboard/analytics for insights What do you dislike?
AU
Anonymous User
10/29/19
"Qualtrics CX"
What do you like best about Qualtrics Customer Experience? The ability to design survey/dashboard/analytics for insights What do you dislike about Qualtrics Customer Experience?
AI
Administrator in Hospital & Health Care
10/14/19
"Efficient survey platform "
What do you like best? Qualtrics is extremely user friendly, allowed easy data mining.
AU
Anonymous User
10/14/19
"Efficient survey platform "
What do you like best about Qualtrics Customer Experience? Qualtrics is extremely user friendly, allowed easy data mining.
MS
Mark S
10/01/19
"Been a great partnership with Qualtrics"
What do you like best about Qualtrics Customer Experience? The thing we like the best about Qualtrics CX is the functionality, once connected and running the dashboards are amazing. We have found the text analytics incredibly insightful, to the point that we put more emphasis on that than the NPS or CES scores.
UI
User in Marketing and Advertising
09/26/19
"Very good survey data collection tool, but too expensive for our purposes"
What do you like best? The number of features and reporting tools are very helpful for gaining accurate data. Website pop out surveys are useful, but not obstructive. great for making quick announcements across platforms such as desktop, or mobile devices, and conducting surveys at any digital point of contact with our store.
AU
Anonymous User
09/26/19
"Very good survey data collection tool, but too expensive for our purposes"
What do you like best about Qualtrics Customer Experience? The number of features and reporting tools are very helpful for gaining accurate data. Website pop out surveys are useful, but not obstructive. great for making quick announcements across platforms such as desktop, or mobile devices, and conducting surveys at any digital point of contact with our store.
BL
Ben L
09/23/19
"Very flexible tool now with a range of support options"
What do you like best about Qualtrics Customer Experience? Qualtrics is great as both a tool and an organization. They have hired top talent and built out their product suite rapidly. The tool is very flexible, and I appreciate we can heavily customize rules, logic, program design, dashboards, etc. ourselves as well as outsource to Qualtrics when we don't have the internal resources or expertise. The recent focus on holistic CX program design and management vs. just CX survey software is a ...
Read more
BL
Ben L
09/23/19
"Very flexible tool now with a range of support options"
What do you like best about Qualtrics Customer Experience? Qualtrics is great as both a tool and an organization. They have hired top talent and built out their product suite rapidly. The tool is very flexible, and I appreciate we can heavily customize rules, logic, program design, dashboards, etc. ourselves as well as outsource to Qualtrics when we don't have the internal resources or expertise. The recent focus on holistic CX program design and management vs. just CX survey software is a ...
Read more
BF
Ben F
09/21/19
"Valuable Feedback"
What do you like best about Qualtrics Customer Experience? I could use it to get both continuous and non-continuous data on how we could improve our software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
