Maximize customer satisfaction with Qualtrics Customer Experience.
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Qualtrics Customer Experience offers custom pricing plan
Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, making it easy to create interactive surveys with customizable features. The software's predictive intelligence engine also impresses, providing valuable insights to ...Read more
Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.
Dynamic and versatile survey styles with easy changes and important details recording.
Predictive intelligence engine for optimizing customer engagement.
Aesthetically pleasing with simple processes for survey responses and corrections.
Customizations and advanced features may be complex for new users without proper support.
Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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EC
Erin C
06/30/20
"User-friendly, flexible, well-designed platform"
What do you like best about Qualtrics Customer Experience? Compared with similar tools I have used, Qualtrics is the easiest to navigate and has the cleanest UI. I appreciate the thoughtful design and pace of innovation.
AI
Administrator in Electrical/Electronic Manufacturing
04/21/20
"A single platform to house, collect, and analyze experiential data"
What do you like best? Coming from a company where customer feedback and sentiment was captured across multiple channels and and systems, Qualtrics has provided a solid, scaleable, and feature-rich platform that can serve the needs of many departments and teams across the enterprise.
AU
Anonymous User
04/21/20
"A single platform to house, collect, and analyze experiential data"
What do you like best about Qualtrics Customer Experience? Coming from a company where customer feedback and sentiment was captured across multiple channels and and systems, Qualtrics has provided a solid, scaleable, and feature-rich platform that can serve the needs of many departments and teams across the enterprise.
AU
Anonymous User
04/21/20
"A single platform to house, collect, and analyze experiential data"
What do you like best about Qualtrics Customer Experience? Coming from a company where customer feedback and sentiment was captured across multiple channels and and systems, Qualtrics has provided a solid, scaleable, and feature-rich platform that can serve the needs of many departments and teams across the enterprise.
AI
Administrator in Electrical/Electronic Manufacturing
04/21/20
"A single platform to house, collect, and analyze experiential data"
What do you like best? Coming from a company where customer feedback and sentiment was captured across multiple channels and and systems, Qualtrics has provided a solid, scaleable, and feature-rich platform that can serve the needs of many departments and teams across the enterprise.
MP
Michelle P
04/14/20
"Qualtrics CX has allowed our organization to effectively analyze and display data in innovative ways"
What do you like best about Qualtrics Customer Experience? Qualtrics CX allows us to bring in multiple data points from various sources and create correlations as well as a complete picture of our current state in order to make more informed decisions about next steps.
LS
Leslie S
03/30/20
"Qualtrics is reaching out to their Government customers"
What do you like best about Qualtrics Customer Experience? Qualtrics is attempting to show public sector customers how to reach out to constituents and build trust in their government. For us it is about outcomes not ROI. Public sector is always open to sharing ideas and ways to make things better rather than protecting competitive advantage. A different environment and they recognize that. There is more to do but they are working on it and it is appreciated. Provide some government content ...
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LS
Leslie S
03/30/20
"Qualtrics is reaching out to their Government customers"
What do you like best about Qualtrics Customer Experience? Qualtrics is attempting to show public sector customers how to reach out to constituents and build trust in their government. For us it is about outcomes not ROI. Public sector is always open to sharing ideas and ways to make things better rather than protecting competitive advantage. A different environment and they recognize that. There is more to do but they are working on it and it is appreciated. Provide some government content ...
Read more
AU
Anonymous User
03/30/20
"Easy to use but need more flexibility on the requirements"
What do you like best about Qualtrics Customer Experience? The tool is user-friendly and can be used by non-programmer in creating standard/ simple surveys
AI
Administrator in Market Research
03/30/20
"Easy to use but need more flexibility on the requirements"
What do you like best? The tool is user-friendly and can be used by non-programmer in creating standard/ simple surveys
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
