Maximize customer satisfaction with Qualtrics Customer Experience.
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Qualtrics Customer Experience offers custom pricing plan
Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, making it easy to create interactive surveys with customizable features. The software's predictive intelligence engine also impresses, providing valuable insights to ...Read more
Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.
Dynamic and versatile survey styles with easy changes and important details recording.
Predictive intelligence engine for optimizing customer engagement.
Aesthetically pleasing with simple processes for survey responses and corrections.
Customizations and advanced features may be complex for new users without proper support.
Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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CI
Consultant in Market Research
09/17/20
"shalini"
What do you like best? User interface ,easy to use and text size What do you dislike?
TG
Tracy G
09/03/20
"Qualtrics Customer Experience"
What do you like best about Qualtrics Customer Experience? Qualtrics Customer Experience makes it super easy to monitor, respond, and improve customer processes based on survey feedback.
AU
Anonymous User
09/01/20
"Qualtrics CX Review"
What do you like best about Qualtrics Customer Experience? The platform lets you gather information about your customers through transactional surveys and pulse surveys, among others. It also has NPS (Net Promoter Score) which is the most common customer experience metric where respondents give you a rating based on specific factors. This gets your hands on actionable data and streamlines your customer experience measurement.
CI
Consultant in Information Technology and Services
09/01/20
"Qualtrics CX Review"
What do you like best? The platform lets you gather information about your customers through transactional surveys and pulse surveys, among others. It also has NPS (Net Promoter Score) which is the most common customer experience metric where respondents give you a rating based on specific factors. This gets your hands on actionable data and streamlines your customer experience measurement.
RS
Roberto S
08/18/20
"Qualtrics provides us timely customer feedback."
What do you like best about Qualtrics Customer Experience? Real-time data availability for analysis What do you dislike about Qualtrics Customer Experience?
RS
Roberto S
08/18/20
"Qualtrics provides us timely customer feedback."
What do you like best about Qualtrics Customer Experience? Real-time data availability for analysis What do you dislike about Qualtrics Customer Experience?
BA
Ben A
08/12/20
"Qualtrics has enhanced the agility and innovation of our Voice of Customer program"
What do you like best about Qualtrics Customer Experience? Compared to previous platforms we've used, Qualtrics simplifies complex approaches enhancing our ability to quickly provide deep customer insights and analytics. Personally I love the responsiveness and level of thought provided by the Qualtrics support team.
KP
Katie P
07/23/20
" Best Experience Platform to Date!"
KP
Katie P
07/23/20
" Best Experience Platform to Date!"
EC
Erin C
06/30/20
"User-friendly, flexible, well-designed platform"
What do you like best about Qualtrics Customer Experience? Compared with similar tools I have used, Qualtrics is the easiest to navigate and has the cleanest UI. I appreciate the thoughtful design and pace of innovation.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
