Maximize customer satisfaction with Qualtrics Customer Experience.
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Qualtrics Customer Experience offers custom pricing plan
Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, making it easy to create interactive surveys with customizable features. The software's predictive intelligence engine also impresses, providing valuable insights to ...Read more
Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.
Dynamic and versatile survey styles with easy changes and important details recording.
Predictive intelligence engine for optimizing customer engagement.
Aesthetically pleasing with simple processes for survey responses and corrections.
Customizations and advanced features may be complex for new users without proper support.
Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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AU
Anonymous User
08/24/21
"Obsessed with Qualtrics, have already recommended to teams on other organisations"
What do you like best about Qualtrics Customer Experience? It's super user-friendly. I love the new survey builder. The added function of drag-and-drop was SO necessary. Also, since the toolbar shows me all my options in one view, it spares me from missing things on my checklist. E.g. There are times when I forget to add display logic but seeing the display logic button reminds me to add it to the question.
AU
Anonymous User
08/20/21
"Good survey design tool"
What do you like best about Qualtrics Customer Experience? DIY abilities of the tool with visual options. What do you dislike about Qualtrics Customer Experience?
VP
Vijayakumar P
08/17/21
"Qualtrics products are very professional and are so effective for all my research work."
What do you like best about Qualtrics Customer Experience? I like the qualtrics survey which helped a lot for my research work.
JL
Joohwang L
08/04/21
"smart tool to measure and track customer experience"
What do you like best about Qualtrics Customer Experience? very detailed architecture to check out the current status and follow up customer's voice
AU
Anonymous User
08/01/21
"Customer Experience Management Platform"
What do you like best about Qualtrics Customer Experience? The platform is easy to use and the option we get is much easy while taking the survey in both B2B OR B2C
AU
Anonymous User
07/24/21
"Q - Systematic way of capturing Feedback"
What do you like best about Qualtrics Customer Experience? Ease of use, Friendly, Powerful in terms of capturing feedback
AU
Anonymous User
07/22/21
"Qualtrics is a very helpful tool for surveys and can be used to build market research studies"
What do you like best about Qualtrics Customer Experience? Using multiple types of questions including single, multiple choice
SP
Swarna P
06/25/21
"Real actionable insights into best customer engagement touchpoints"
What do you like best about Qualtrics Customer Experience? Very useful in getting real insights into what ticks with customers and how they perceive the brand
AP
Ashok P
06/03/21
"Qualtrics tool is powerful enough for customer satisfaction surveys along with analytical support."
What do you like best about Qualtrics Customer Experience? One package for programming and reporting analysis tool What do you dislike about Qualtrics Customer Experience?
RB
Rowvill B
05/26/21
"Great tool but design capabilities can be better"
What do you like best about Qualtrics Customer Experience? The best part is the seamless connectivity between surveys and dashboards. The real time refresh of the dashboards is helpful in getting and disbursing the feedback from our customers without any delay. I also like their Text IQ tool that enables users to create automated verbatim analysis.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
