Qualtrics Customer Experience Reviews in May 2025: User Ratings, Pros & Cons

"I am responsible and can work under pressure"

What do you like best about Qualtrics Customer Experience? Intuitive in the face of product investigation What do you dislike about Qualtrics Customer Experience?

"A customer salistaction collection system"

What do you like best about Qualtrics Customer Experience? Something that I like about this tool and I can say that it is quite remarkable is its interface, the way in which the tool collects information from clients is functional, even analyzing through surveys what are the clients' requests as well as their preferences , allows this information to be used in a way that benefits both the company and the clients, guaranteeing security and functionalities that can be adapted to the companies

"Timing surveys"

What do you like best about Qualtrics Customer Experience? I like how customizable the surveys are and the skip logic. They allow for good customer feedback when someone wants to leave a comment or get in touch with us.

"Collect the customer experience in an efficient way"

What do you like best about Qualtrics Customer Experience? It is one of the tools for collecting information on customer preferences. This tool in the cloud is a solution that, with the help of technology, allows you to analyze trends and even texts to give better answers and understand what customers' preferences are. those of us who want to sell or provide a service

"Tool that makes it easier for the company to monitor and improve everything related to a client"

What do you like best about Qualtrics Customer Experience? I like this tool a lot because it allows any company to have a better follow-up in a simple way to improve each movement of the client throughout a certain journey, offering an automation of customer acquisition, such as actions and giving a greater impulse to critical organizational results, its great feature-packed design is undoubtedly one of the reasons why it is so much better than others

"Qualtrics is the best software for customer services"

What do you like best about Qualtrics Customer Experience? It helps to customise surveys easily. customer service is excellent. Helps in analysing trends,scaling is easiest task here. Easily sharable links that will directly take to the survey page.

"Its good from a user experience prespective"

What do you like best about Qualtrics Customer Experience? Ease of use is the best part about using a Qualtrics product. What do you dislike about Qualtrics Customer Experience?

"Easy to use and customizable tool for customer feedback"

What do you like best about Qualtrics Customer Experience? It's easy to set up and customize to get a solid understanding for customer feedback related to your service. Digital experiences are growing and Qualtrics has created a suite of useful tools for customer experiences and feedback to improve our product. You can go beyond the analysis and presentation tools and work with customers directly if you feel the need to help improve specific parts of your product.

"Qualtrics is a great platform for all the business requirements!"

What do you like best about Qualtrics Customer Experience? CRM Integrations and Dashboards. Not to forget the easy UI for building out the survey!

"Customer Experience | Advantages | Analytical Visualization | Review"

What do you like best about Qualtrics Customer Experience? Flexible, Reporting and Visualizations, Intuitive and Diverse, Weekly Updates