Qminder Reviews in May 2025: User Ratings, Pros & Cons

""Efficient and User-Friendly Queue Management"I think qminder is very good"

What do you like best about Qminder? Users commonly appreciate Qminder for its user-friendly interface, efficient queue management, and improved customer service. What do you dislike about Qminder? some users have mentioned limitations in customization options as a potential downside to Qminder What problems is Qminder solving and how is that benefiting you? Qminder addresses issues related to queue management, reducing customer wait times, and enhancing overall service efficiency. This ...

"Emmanuel's take"

What do you like best about Qminder? It gives me the details of the KPIs I report on every week. It gives me accurate view of clients waiting and those being assisted. I have access to categories my LOBs making reporting and performance measuring very easy. What do you dislike about Qminder? I will report as it come. I currently do not have any issue Recommendations to others considering Qminder: Qminder has really helped me to manage my walkins without being with my team on the ...

"Effective and useful queueing software"

What do you like best about Qminder? Upsides are it can handle many users and the UI is comprehensive. Always reliable and easy to understand. What do you dislike about Qminder? Nothing to dislike, really effective and comprehensive What problems is Qminder solving and how is that benefiting you? We are a very busy team and Qminder takes care of all of our queing issues for us so we have time to concentrate on other work

"It has been really helpful for my work environment and helps with the general organisation of work."

What do you like best about Qminder? The weekly statistics Qminder sends are extremely helpful in evaluating the time I spent resolving queries. Along with this the accesibility with using the product is very self explanatory. Qminder is very helpful for customer support in the organisation we work in and it is used every single day. What do you dislike about Qminder? There is not a lot unhelpfula bout this app but I would say the first unhelpful thing is the sesitivity of the queue system ...

"Positive and Fast"

What do you like best about Qminder? Instant updated statuses when assisting clients What do you dislike about Qminder? Your rating and speed and customer service is publicised to the whole team, not just your superviser. What problems is Qminder solving and how is that benefiting you? Interactions with clients and wait-times

"Qminder is awesome!"

What do you like best about Qminder? The easy access for a student to receive a text when they are ready to be seen. What do you dislike about Qminder? Nothing! It's a great system. Even use a platform to send a survey to the student to see how the enjoyed their visit with us after they leave. What problems is Qminder solving and how is that benefiting you? It helps us avoid long lines in the financial aid office and everyone is tracked. It also helps me determine which clerk is seeing more ...

"Great to work with"

What do you like best about Qminder? I like how I can transfer the person I'm meeting with to another department for assistance. What do you dislike about Qminder? None, I like using Qminder, it's nice and easy to use. What problems is Qminder solving and how is that benefiting you? Being able to assist vistors in a timely manner

"Efficient service"

What do you like best about Qminder? The color pallette of the site and ease of use. Also, like the flexibility of checking the queue and the ability to call clients from the queue on the mobile application. What do you dislike about Qminder? Some dislikes about Qminder is the notifications settings. On the phone or computer, I do not hear a notification when a new client is added to the queue. What problems is Qminder solving and how is that benefiting you? Qminder benefits the team by ...

"Excellent software"

What do you like best about Qminder? Easy to manuver, easy for patients to use, clear instructions and they really do take into consideration your thoughts when they make changes aren't user frientdly. What do you dislike about Qminder? Sometimes there are changes or updates that occur without notification and sometimes those changes are a little difficult to manuver though, especially if the point of care user has to input the patients info. What problems is Qminder solving and how is that ...

"Very useful platform to get queue for customer services"

What do you like best about Qminder? Lean and easy-to-track interface. The data insights or weekly/daily report is very detailed. What do you dislike about Qminder? I have nothing concerning about Qminder. I have good experiences while using this platform. What problems is Qminder solving and how is that benefiting you? Qminder helps arrange customers in order and also collects their basic information for tracking location's performance.