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9.5

SpotScore

PureVPN - VPN Software

PureVPN Reviews in September 2026: User Ratings, Pros & Cons

Protect your privacy and unlock the internet.

4.86

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PureVPN Reviews & Ratings

4.86

Excellent

Based on 4360 ratings & 4534 reviews

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Rating Distribution

Excellent

(4257)

Very Good

(143)

Good

(20)

Poor

(18)

Terrible

(96)

Spotsaas Editor’s POV

PureVPN delivers fast, stable connections across 6,500+ servers globally, with native support for streaming, torrenting, and P2P traffic. The interface is straightforward—split tunneling, WireGuard protocol, and kill switch are all accessible from the main menu without buried settings. Support responds within 24 hours for most tickets and typically resolves ...Read more

PureVPN pros and cons

  • Reliable and stable VPN performance with consistently fast connections, ideal for streaming, torrenting, and secure browsing.

  • Interface is easy to navigate even for novice users.

  • Extensive server options globally, catering to a variety of usage needs and preferences.

  • Excellent customer support, with quick response times and knowledgeable representatives who consistently resolve issues effectively.

  • Occasional issues with connecting or renewing the subscription, though typically resolved quickly by support.

  • Initial setup or troubleshooting might require help for less tech-savvy users.

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Showing 1571-1580 out of 4534

LL

Lockdown Lover

08/20/22

5 out of 5

Unable to connect with VPN

Unable to connect with VPN, after a couple of messages, problem fixed. Fast replys from PureVPN.

AM

alireza mehrjoo

08/20/22

5 out of 5

You're doing great

Dear technical support team, You’re really good at following up with the client so as to ensure that they are never left in the dark. Keep it up! You're really good at focusing on what customers need and require. You have a real instinct to understand your customers. Good work! Based on my experience you have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively. Well done! Besides let me mention that you surely ...

Read more

D

drahgn

08/19/22

5 out of 5

Willey solved my password issue THANKS!!

Willey, in purevpn customer service, was fantastic helping me to get my password changed on my account. The chat is very convenient and fast to solve issues. Thanks so much!!

AK

Ahmed Khawaja

08/18/22

5 out of 5

Great customer service

Summer helped me to resolve my connection issue very quickly

D

Dan

08/18/22

5 out of 5

Great tech support!

Great tech support! Angelo was great!

WF

William Fife

08/18/22

5 out of 5

FRED WAS SUPER HELPFUL

Date of experience: August 19, 2022

E

Edgar

08/18/22

5 out of 5

Summer

Summer, was good on working with my on issues.

VL

Vladimir Lebedev

08/17/22

5 out of 5

Summer from tech support is just great!

I bought Dedicated IP with Port Forwarding option for PureVPN because I'm on Starlink which means double NAT. I tried to connect to PureVPN servers and ethier got wrong IP address or could not connect at all. I asked for help in PureVPN support chat and Summer from their tech support was very quick in resolving my issue.

MR

Mauricio Rodriguez Rojas

08/17/22

5 out of 5

Rebeka helped me to make my refund

Rebeka helped me to make my refund, she was amazing and could understand my situation.

CW

charles wencie moreno

08/17/22

5 out of 5

The service is really good

The service is really good. I hope you guys keep this amazing work especially for us developers you are a great help!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].