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8.6

Spot Score

Pure360 - Email Marketing Software

Pure360 Reviews in June 2025: User Ratings, Pros & Cons

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4.2

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Pure360 Reviews & Ratings

4.2

Very Good

Based on 71 ratings & 54 reviews

Rating Distribution

Excellent

(30)

Very Good

(15)

Good

(4)

Poor

(0)

Terible

(5)

Expert's Review

Over the past year, Pure360 has consistently demonstrated its value as a user-friendly and reliable email marketing platform for businesses of all sizes. Its intuitive drag-and-drop editor and seamless CRM integration simplify the creation of professional campaigns, while features like A/B testing, personalized content, and segmentation tools empower marketers to ...Read more

Pure360 pros and cons

  • Simple, intuitive platform with a drag-and-drop editor that enables quick email creation, even for non-technical users.

  • Strong customer support team praised for quick responses, hands-on assistance, and follow-ups.

  • Excellent segmentation, list management, and personalization features, enabling detailed audience targeting and better campaign performance.

  • Reporting tools like heatmaps and campaign insights provide actionable data for optimization.

  • Poor customer service regarding contract renewals and auto-renewal policies, leading to dissatisfaction and complaints about rigidity.

  • Lack of flexibility or willingness to compromise in disputes, perceived as aggressive or uncooperative by users.

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Showing 21-30 out of 54

UI

User in Leisure, Travel & Tourism

03/18/19

4 out of 5

"Easy to use and quick to get to grips with"

What do you like best? The drag and drop feature makes it quick and easy to create and edit emails, along with the 'starred' items, making it even quicker to add items regularly used on email campaigns. The different lists of people you can select to send emails to is great as you can edit your message to suit the targeting audience. The dashboard and reports are great for you to monitor what people are clicking on, what they're not opening, etc. Helpful insights for future email campaigns.

MS

Mark S

03/11/19

5 out of 5

"Extremely happy customer"

What do you like best? As an experience marketer and marketing manager within the University of Sheffield, I've had experience of several email marketing platforms and it's safe to say that Pure360 is the best one that I have used. The drag and drop email builder is very easy to use, yet it is very capable of creating professional looking emails. The integration with our CRM system was also seamless and works exactly as we need. The support from the customer service team is also very responsive.

CC

Cat C

12/17/18

5 out of 5

"Easy to use tool and very good customer support"

What do you like best? I liked most the drag & drop editor which is very easy to use, not having to wait for html support; then the efficiency of the account manager and the people at customer support who are are always helpful, efficient and friendly.

MR

Miranda R

12/15/18

5 out of 5

"Digital marketing director"

What do you like best? Pure 360’s tech is simple & easy to use! What do you dislike?

JB

Jackie B

12/14/18

5 out of 5

"easy to use "

What do you like best? Easy to use email marketing platform with some great features. Would definitely recommend to other marketers.

NB

Nathaniel B

12/14/18

4 out of 5

"Pure 360 -Review"

What do you like best? The platform is intuitive for new starters and has all the basic requirements expected for a 21st century Email platform.

MB

Melissa B

11/22/18

4.5 out of 5

"Great Platform"

What do you like best? Ease of use, great support from customer service and opportunities within the platform

UI

User in Insurance

11/19/18

4 out of 5

"Fantastic at what they do "

What do you like best? Quite simply, everything seems to work and when it doesn't their support team are lightning fast at getting back to you.

LW

Liam W

08/24/18

4.5 out of 5

"Excellent email broadcast platform"

What do you like best? After using other platforms we moved to Pure360 two years ago. The editor is excellent and emails look much better than other platforms and the editor is very easy to use. List management is also different to other platforms and works perfectly with our business type and the way we use our data. Pure360's blog posts and knowledge output has also been very useful, especially around GDPR best practice.

LS

Louis S

08/23/18

5 out of 5

"Professionalism and Expertise"

What do you like best? Great features and quick to respond. Also they sometimes do seminars about digital marketing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].