Pure Chat Reviews in June 2025: User Ratings, Pros & Cons

"Simple to install"

What do you like best about Pure Chat? Great for website chat support. Easy to install. What do you dislike about Pure Chat? More info being able to be sent to other SAAS apps What problems is Pure Chat solving and how is that benefiting you? Website chat

"Customer service representative"

What do you like best about Pure Chat? It does its function... allows me to reply to customers remotely What do you dislike about Pure Chat? Wish it can notify me attentively when someone request a chat. I don’t notice right away when someone comes on and can’t sit and wait on screen all day What problems is Pure Chat solving and how is that benefiting you? Allows me to stay on track and be aware when inquiries comes up

"Communicate effectively with Pure chat"

What do you like best about Pure Chat? What I like about Pure Chat is the simplicity of using it for both the representatives of support as for our customers. It is intuitive and genuine can be customized and make communication more accurate and efficient. I like its interface and its speed What do you dislike about Pure Chat? I would like you to have a solid free version so that it would be much better than talking on the phone, it would be very helpful, they could also create an app for ...

"Purechat is a good application to chat with you potential customers"

What do you like best about Pure Chat? Pure Chat is simple to use and handle, enables individual discussions together with your clients, creating a long-term connection, offers stunning visuals and pictures to find out the analytics of chat eventually, you are able to keep track of the fulfillment of the customer to help make choices regarding their employees or discover what customers might be paying. What do you dislike about Pure Chat? Occasionally the patiently waiting time might take ...

"Pure Chat"

What do you like best about Pure Chat? The mobile app works like a charm, it has customizable chat box and various features for the supervisor What do you dislike about Pure Chat? Does not export transcript in .txt, apart from that I don't see any issues with the application Recommendations to others considering Pure Chat: Is easy to use, and inexpensive What problems is Pure Chat solving and how is that benefiting you? Communications wouth our clients through our mobile application

"Pure Chat"

What do you like best about Pure Chat? The mobile app works like a charm, it has customizable chat box and various features for the supervisor What do you dislike about Pure Chat? Does not export transcript in .txt, apart from that I don't see any issues with the application Recommendations to others considering Pure Chat: Is easy to use, and inexpensive What problems is Pure Chat solving and how is that benefiting you? Communications wouth our clients through our mobile application

"Pure Chat as a means of personal communication with your customers"

What do you like best about Pure Chat? Pure Chat is easy to use and manage, allows for personal conversations with your customers, establishing a long-term relationship, provides beautiful graphics and images to see the metrics of chat over time, you can track the satisfaction of your client to make decisions about their staff or find out what clients may be spending too much time What do you dislike about Pure Chat? Live chat extensions give an overly intimidating interface with tools that ...

"Satisfied"

What do you like best about Pure Chat? Its helps to check how many visitors are on my website, their history and number of visits What do you dislike about Pure Chat? It is a bit expensive for monthly subscription What problems is Pure Chat solving and how is that benefiting you? Contacting customers easily at anytime and place

"Satisfied"

What do you like best about Pure Chat? Its helps to check how many visitors are on my website, their history and number of visits What do you dislike about Pure Chat? It is a bit expensive for monthly subscription What problems is Pure Chat solving and how is that benefiting you? Contacting customers easily at anytime and place

"It's very helpful in talking with our overseas clients and customers."

What do you like best about Pure Chat? Being able to talk to overseas clients and customers quickly through text. What do you dislike about Pure Chat? Have had a few issues connecting at times or having to log back in. This can lead to some people leaving a chat before I'm able to get to them in time. Recommendations to others considering Pure Chat: It is very helpful for overseas customers and buyers, which is what we use it for. What problems is Pure Chat solving and how is that ...