8.8
Spot Score
Streamline teamwork, meet deadlines, choose your organization.
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Starts from $9/User/Month when Billed Yearly
ProWorkflow is a standout solution for project management, offering an impressive blend of features that cater to businesses of varying sizes and industries. One of its most noteworthy strengths is its user-friendly design and robust functionality, allowing teams to efficiently plan, allocate, and monitor tasks with ease. Features like time tracking, task ...Read more
Highly effective for project management, offering features like time tracking, invoicing, and task scheduling, which improve productivity and organization.
Intuitive interface that is easy to use and implement, even for new users or non-technical teams, with great training and onboarding experience.
Comprehensive time tracking and reporting tools that enhance billing accuracy and project budget management.
Robust customer support team that's quick, personable, and goes above and beyond to provide helpful solutions.
The search functionality in the interface is limited, requiring exact terms to find projects or files, making navigation cumbersome for some users.
A steep learning curve for new users who lack technical experience, compounded by insufficient tutorials and resources.
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A
Athena
10/07/15
Best tech customer customer service I've had in years & love ease of use of PWF!
My experience with the ProWorkFlow representatives has been positive since the beginning. I received phone calls and customized demo videos for my particular questions. After the trial period, we decided to get our team started on ProWorkFlow. Our account representative is always attentive and available for questions and help. They are so friendly and polite! I've had such a fantastic experience with the level of care and support provided by ProWorkFlow - it is refreshing to feel so nicely ...
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B
Bri
09/30/15
Amazing project management, even better customer service
These guys seriously have the best customer service I have experienced with ANY company, ever. Anytime I have a question or need help with anything, I get a quick (sometimes immediate) response via email or a call. If I don't know how to do something, they will even send me a personalized "how to" video. Been using PWF for about 4 years now, I LOVE it. Jack from the support team is awesome, so is Wendy!Thanks PWF!!!
AM
Alicia M
09/29/15
Amazing Customer Service
ProWorkflow is extremely user friendly and the customer service team is excellent to work with. During our trial stage I was assigned to an account manager, Nick, who assisted me with any questions I had about the software. Nick walked me through the basics, as well as helping me set up the software specifically for our needs. In addition to the support during the trial, I was followed up with assistance after we signed up for an account with ProWorkflow. When we have questions, we always ...
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NB
Nadia Bracken
09/28/15
I'm not exactly a planner
I'm a creative free-thinker and I find project management systems frustrating. As my team grows, however, task management over email for more than 20 concurrent projects (and just as many personnel) wasn't cutting it. The team was confused about status, quality was suffering, and things were falling through the cracks.We tried a variety of other tools before landing on ProWorkflow. Everyone on the team has really enjoyed the google drive integration, colorful reports of project and task ...
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JE
James E
09/24/15
Great Customer Service
We needed changes done on the back end and was amazed at the speed things got done! Jack J. was quick to call us, set up a time, review our concerns, make a demo account of our data, review with me online, then move over to the Live Account!But it doesn't stop there....realized we needed more and had to move up a level so without skipping a beat Dena A. jumps in, reviews our concerns, sets up online reviewing, spends hours answering my questions. Both staff....Patient, Knowledgeable, Fast, ...
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JL
Jackie L.
09/01/15
The best of them all!
I have used several project management platforms in the past but nothing and I mean nothing, comes close to ProWorkFlow. I stumbled across a link to ProWorkFlow while browsing the Internet looking for something, anything that would make my workflow easier and keep me on track as a freelancer. Sweet mystery of life, at last I found what I was looking for! ProWorkFlow is not only for the experienced team manager, but even the novice user will find the interface very intuitive to use and the ...
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A
Alison
08/22/15
Feedback
Your new invoicing system not only makes our work more time consuming, but your lack of training and warning of any changes is utterly unacceptable. We use multiple bank accounts due to different business sources, previously I could have different templates set up which were attached to different bank accounts and it was a simple matter of clicking on the one I needed depending on who I was invoicing. Now I need to manually change the bank account settings every time I change business ...
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BS
Brent Stack
08/11/15
Awesome product and incredible customer service!
We have reasearched & worked with several Project Management tools. NOTHING compared to the comprehensive solution from ProWorkFlow. Above all .... their customer service is incredible. They put their "personal touch" on everything they do. So refreshing in today's business environment! Thank you to Dena, Gopika and Richard for all of their help and taking the extra steps for us! You guys rock! Highly recommend ProWorkFlow!
DC
Darryn Currill
08/04/15
The answer to our question
After having a very enjoyable first up meeting (on the same day Nick from PWF made contact with DBJ I must add) both the managing director and I agreed to sign up there and then.The experience from that point on as far as PWF has been concerned was “how can we help you” in going the extra mile to accommodate DBJ’s needs. DBJ Furniture Ltd being a manufacturing company, it was very important to find an online software solution for scheduling all our staff from the office right through to ...
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J
Jason
07/30/15
Inspiring Customer Service
After thoroughly researching the problem scope and evaluating more than 10 PM tools, only 1 provider called (from New Zealand) to discuss my requirements: Nick from ProWorkflow. I immediately remembered the ProWorkflow Review blog post, where Julie Titterington writes:“In my mind, however, the real value of this software lies in the company’s outstanding approach to customer service and very real dedication to user satisfaction. Many software systems claim to care about their customers, but ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
