9.3
Spot Score
Enhance customer support with effortless live chat.
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Starts from $8.25/Month when Billed Yearly, also offers free forever plan
Provide Support is a standout tool for live chat support, as evidenced by positive reviews over the past year. Users appreciate its seamless performance, minimal downtime, and essential features that streamline issue resolution. The platform's ability to handle multiple customer concerns efficiently stands out, leading to improved customer satisfaction and ...Read more
Reliable and stable performance with minimal downtimes or bugs, ensuring seamless operation for years.
Streamlines communication by allowing chat support for multiple websites in one platform, enhancing efficiency.
Intuitive and user-friendly interface makes it easy for both agents and customers to navigate and use the tool.
Facilitates timely resolution of customer issues, leading to increased customer satisfaction and loyalty.
Lack of extensive instructions for new users may lead to confusion during initial setup or operation.
Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.
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AU
Anonymous User
12/21/16
"Provide Support"
What do you like best about Provide Support? It's very easy to upload files, change who is working on the call/support ticket and document what needs to be done. What do you dislike about Provide Support?
JP
Jack Peterson
07/17/15
Excellent Live Chat Solution
I'm working with this tool for 3 years already. Simple, effective and trustworthy. Recommended!
SW
Steven W
04/22/15
"Sell on the web? Don't forget customer service!"
What do you like best about Provide Support? The Provide Support program is easy to implement, very customizable, and provides another support avenue to my clients. Many of my clients find Provide Support to be a faster communication solution than a phone call or email.
