8.5
SpotScore
Prospect CRM Reviews in August 2026: User Ratings, Pros & Cons
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Prospect CRM Reviews & Ratings
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Spotsaas Editor’s POV
Prospect CRM is a customer relationship management platform that integrates with ERP systems, e-commerce platforms, and tools like Exchequer. Users report that these connections reduce manual data entry and sync time across systems. The platform includes RFM analysis for customer segmentation and supports product upselling workflows, making it useful for both ...Read more
Prospect CRM pros and cons
Exceptional customer support and onboarding experience, with consultants like Alex, Daniela, and Adilah receiving praise for their responsiveness, thorough training, and personalized assistance.
Easy integration with existing systems such as ERP, Exchequer, and Dear, enhancing operational efficiency.
Clear and user-friendly interface, allowing for easy navigation and simple customization of dashboards and templates.
Comprehensive functionality, including RFM analysis, magic matrix, and product upselling features, which provide actionable customer insights and drive sales.
Some users highlighted initial complexity in setup or onboarding, suggesting a steeper learning curve for new users without prior CRM experience.
Limited mention of advanced automation or third-party integrations beyond core systems, which may restrict scalability for larger businesses.
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Showing 31-40 out of 40
AU
Anonymous User
05/30/23
"Prospect CRM is the best CRM Platform!"
What do you like best about Prospect CRM? I love how user-friendly Prospect CRM is for all my CRM needs. What do you dislike about Prospect CRM?
AU
Anonymous User
05/30/23
"Prospect CRM is the best CRM Platform!"
What do you like best about Prospect CRM? I love how user-friendly Prospect CRM is for all my CRM needs. What do you dislike about Prospect CRM?
AS
Andrew S
01/23/23
"Update to Prospectsoft 365 CRM"
What do you like best about Prospect CRM? How the system integrates with exchequer, the ability to view information held within the dashboard, and how easy it is to amend the standard documents/templates. Operators also find the product upselling feature a great help too.
AS
Andrew S
01/23/23
"Update to Prospectsoft 365 CRM"
What do you like best about Prospect CRM? How the system integrates with exchequer, the ability to view information held within the dashboard, and how easy it is to amend the standard documents/templates. Operators also find the product upselling feature a great help too.
VM
Vesta M
11/24/22
"Great CRM even for a small team"
What do you like best about Prospect CRM? Great integration with Dear systems access to RFM analysis (technique for segmenting customers by their spend pattern) - providews powerfull insights
VM
Vesta M
11/24/22
"Great CRM even for a small team"
What do you like best about Prospect CRM? Great integration with Dear systems access to RFM analysis (technique for segmenting customers by their spend pattern) - providews powerfull insights
AU
Anonymous User
11/08/22
"Prospect CRM - Great CRM Software"
What do you like best about Prospect CRM? Gives great insight into our customers buying behaviour Simple layout
AU
Anonymous User
11/08/22
"Prospect CRM - Great CRM Software"
What do you like best about Prospect CRM? Gives great insight into our customers buying behaviour Simple layout
MA
Malcolm A
10/28/22
"Satisfied ProspectSoft customer since 2008"
What do you like best about Prospect CRM? All data for customers, products & enquiries easily accessible through clear easy to understand & customisable interface. Technical support for regular issues clear & promptly available.
MA
Malcolm A
10/28/22
"Satisfied ProspectSoft customer since 2008"
What do you like best about Prospect CRM? All data for customers, products & enquiries easily accessible through clear easy to understand & customisable interface. Technical support for regular issues clear & promptly available.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].