8.5
SpotScore
Prospect CRM Reviews in August 2026: User Ratings, Pros & Cons
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Prospect CRM Reviews & Ratings
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Spotsaas Editor’s POV
Prospect CRM is a customer relationship management platform that integrates with ERP systems, e-commerce platforms, and tools like Exchequer. Users report that these connections reduce manual data entry and sync time across systems. The platform includes RFM analysis for customer segmentation and supports product upselling workflows, making it useful for both ...Read more
Prospect CRM pros and cons
Exceptional customer support and onboarding experience, with consultants like Alex, Daniela, and Adilah receiving praise for their responsiveness, thorough training, and personalized assistance.
Easy integration with existing systems such as ERP, Exchequer, and Dear, enhancing operational efficiency.
Clear and user-friendly interface, allowing for easy navigation and simple customization of dashboards and templates.
Comprehensive functionality, including RFM analysis, magic matrix, and product upselling features, which provide actionable customer insights and drive sales.
Some users highlighted initial complexity in setup or onboarding, suggesting a steeper learning curve for new users without prior CRM experience.
Limited mention of advanced automation or third-party integrations beyond core systems, which may restrict scalability for larger businesses.
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Showing 21-30 out of 40
J
Julie
03/11/24
Fab service from Alex
Fab service from Alex
P
Paula
03/11/24
Alex our Customer Success Manager…
Alex our Customer Success Manager explained all the steps and kept us informed on the Server Migration process.
JK
J Kane
03/11/24
I have nothing but good things to say
I have nothing but good things to say! Alex Calderbank has been a massive help with our new dashboard. I cant thank him enough! :)
J
Julie
03/11/24
Fab service from Alex
Fab service from Alex
JK
J Kane
03/11/24
I have nothing but good things to say
I have nothing but good things to say! Alex Calderbank has been a massive help with our new dashboard. I cant thank him enough! :)
P
Paula
03/11/24
Alex our Customer Success Manager…
Alex our Customer Success Manager explained all the steps and kept us informed on the Server Migration process.
AU
Anonymous User
10/20/23
"Intuitive and easy to use CRM system"
What do you like best about Prospect CRM? It is good the fact that it links to other softwares like an erp system or website. It saves a lot of time when it comes to making products live on the website, adding content or digital assets.
AU
Anonymous User
10/20/23
"Intuitive and easy to use CRM system"
What do you like best about Prospect CRM? It is good the fact that it links to other softwares like an erp system or website. It saves a lot of time when it comes to making products live on the website, adding content or digital assets.
GD
Graham D
07/10/23
"Prospect CRM Review"
What do you like best about Prospect CRM? Very easy to integrate with our existing system and training and support have been excellent throughout. What do you dislike about Prospect CRM?
GD
Graham D
07/10/23
"Prospect CRM Review"
What do you like best about Prospect CRM? Very easy to integrate with our existing system and training and support have been excellent throughout. What do you dislike about Prospect CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].