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8.5

Spot Score

Prospect CRM - CRM Software

Prospect CRM Reviews in May 2025: User Ratings, Pros & Cons

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Prospect CRM Reviews & Ratings

Rating Distribution

Excellent

(30)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Prospect CRM is a robust and user-friendly customer relationship management platform that has garnered widespread praise for its seamless integration capabilities and exceptional user support. Many users have highlighted its ability to integrate effortlessly with ERP systems, e-commerce platforms, and tools like Exchequer, enabling businesses to streamline ...Read more

Prospect CRM pros and cons

  • Exceptional customer support and onboarding experience, with consultants like Alex, Daniela, and Adilah receiving praise for their responsiveness, thorough training, and personalized assistance.

  • Easy integration with existing systems such as ERP, Exchequer, and Dear, enhancing operational efficiency.

  • Intuitive and user-friendly interface, allowing for easy navigation and simple customization of dashboards and templates.

  • Comprehensive functionality, including RFM analysis, magic matrix, and product upselling features, which provide actionable customer insights and drive sales.

  • Some users highlighted initial complexity in setup or onboarding, suggesting a steeper learning curve for new users without prior CRM experience.

  • Limited mention of advanced automation or third-party integrations beyond core systems, which may restrict scalability for larger businesses.

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Showing 11-20 out of 30

JK

J Kane

03/11/24

5 out of 5

I have nothing but good things to say

I have nothing but good things to say! Alex Calderbank has been a massive help with our new dashboard. I cant thank him enough! :)

JK

J Kane

03/11/24

5 out of 5

I have nothing but good things to say

I have nothing but good things to say! Alex Calderbank has been a massive help with our new dashboard. I cant thank him enough! :)

J

Julie

03/11/24

5 out of 5

Fab service from Alex

Fab service from Alex

J

Julie

03/11/24

5 out of 5

Fab service from Alex

Fab service from Alex

P

Paula

03/11/24

5 out of 5

Alex our Customer Success Manager…

Alex our Customer Success Manager explained all the steps and kept us informed on the Server Migration process.

P

Paula

03/11/24

5 out of 5

Alex our Customer Success Manager…

Alex our Customer Success Manager explained all the steps and kept us informed on the Server Migration process.

AU

Anonymous User

10/20/23

5 out of 5

"Intuitive and easy to use CRM system"

What do you like best about Prospect CRM? It is good the fact that it links to other softwares like an erp system or website. It saves a lot of time when it comes to making products live on the website, adding content or digital assets.

AU

Anonymous User

10/20/23

5 out of 5

"Intuitive and easy to use CRM system"

What do you like best about Prospect CRM? It is good the fact that it links to other softwares like an erp system or website. It saves a lot of time when it comes to making products live on the website, adding content or digital assets.

GD

Graham D

07/10/23

5 out of 5

"Prospect CRM Review"

What do you like best about Prospect CRM? Very easy to integrate with our existing system and training and support have been excellent throughout. What do you dislike about Prospect CRM?

GD

Graham D

07/10/23

5 out of 5

"Prospect CRM Review"

What do you like best about Prospect CRM? Very easy to integrate with our existing system and training and support have been excellent throughout. What do you dislike about Prospect CRM?