8.9
SpotScore
ProProfs Chat Reviews in July 2026: User Ratings, Pros & Cons
Streamline chat support and increase customer engagement.
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Starts from $10 / User / Month when Billed Yearly
ProProfs Chat Reviews & Ratings
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Spotsaas Editor’s POV
ProProfs Chat is a live chat platform built for teams that need quick message templates and internal collaboration. It includes real-time visitor monitoring and chat metrics, making it useful for support teams handling multiple conversations at once. Before shortlisting, verify that ProProfs Chat's canned responses and team chat features match your workflow. ...Read more
ProProfs Chat pros and cons
Predefined messages for efficiency
Operator-to-operator chat
Customizable chat windows
Real-time visitor monitoring
Limited integrations
Basic analytics features
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Showing 51-60 out of 70
BB
Babu B
06/17/18
"Integration Options Make this Tool Exceptional Choice in Market"
What do you like best about ProProfs Chat? What really surprises is how ProProfs Chat is able to provide so many integrations for different platforms efficiently. Would recommend this tool to those who are in search for a live chat software that helps them integrate various software in one go.
VG
Vineet G
09/08/17
"Excellent live chat option for Startups"
What do you like best about ProProfs Chat? Personally, I like their clutter-free interface and those beautiful templates. We are currently using ProProfs chat for 3 operators and are quite satisfied with the customization features. Plus, it never gets sluggish on mobile devices, unlike others do.
VG
Vineet G
09/08/17
"Excellent live chat option for Startups"
What do you like best about ProProfs Chat? Personally, I like their clutter-free interface and those beautiful templates. We are currently using ProProfs chat for 3 operators and are quite satisfied with the customization features. Plus, it never gets sluggish on mobile devices, unlike others do.
AU
Anonymous User
05/29/17
"Questions? Live answer!"
What do you like best about ProProfs Chat? Is great that there is a live agent right there for your questions and needs. No need to look for it. It pops up! What do you dislike about ProProfs Chat?
AU
Anonymous User
05/29/17
"Questions? Live answer!"
What do you like best about ProProfs Chat? Is great that there is a live agent right there for your questions and needs. No need to look for it. It pops up! What do you dislike about ProProfs Chat?
AU
Anonymous User
05/11/17
"Live2Support"
What do you like best about ProProfs Chat? It's fairly easy to use, responsive. I answer requests and can see when a person is replying. What do you dislike about ProProfs Chat?
AU
Anonymous User
05/11/17
"Live2Support"
What do you like best about ProProfs Chat? It's fairly easy to use, responsive. I answer requests and can see when a person is replying. What do you dislike about ProProfs Chat?
LH
Laurice H
01/23/17
"Very user friendly "
What do you like best about ProProfs Chat? Navigation through the system is great and I enjoy it What do you dislike about ProProfs Chat?
LH
Laurice H
01/23/17
"Very user friendly "
What do you like best about ProProfs Chat? Navigation through the system is great and I enjoy it What do you dislike about ProProfs Chat?
TB
Teresa B
01/05/17
"Very user friendly"
What do you like best about ProProfs Chat? The real-time visitor monitoring, the ease of use What do you dislike about ProProfs Chat?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].