8.6
Spot Score
Streamline your customer relationships with ease.
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Starts from $25/User/Month
Prophet CRM has emerged as a robust and reliable CRM solution, particularly appealing to organizations already using Microsoft Outlook. Seamlessly integrating with Outlook's interface, Prophet transforms the email client into a centralized sales and relationship management tool, significantly reducing the learning curve for new users. Its user-friendly design, ...Read more
Seamless integration with Microsoft Outlook, making it highly intuitive and reducing the learning curve for Outlook users.
User-friendly interface that simplifies customer relationship management (CRM) tasks like lead tracking, reporting, and data categorization.
Excellent customer support, providing prompt and helpful responses; highly regarded by users.
Provides robust data tracking, reporting, and forecasting features, empowering businesses to streamline workflows and analyze KPIs efficiently.
Certain advanced features are difficult to navigate for beginners, requiring practice and effort to fully utilize.
Limited ability to share custom views with other team members, reducing collaborative potential.
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A
Allison
10/03/19
This is wonderful software for business development activities
PROS & CONS What are the best aspects of this product? I like the functionality with our existing software and controls. This tool uses Microsoft Outlook framework and it makes the software simple extension of our normal workflow and it doesn’t require trainings for new users because the app is extremely easy to use and intuitive. Also, the customer support team is the best, they provide wonderful attention to their clients and they are always willing to help. What aspects are problematic ...
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R
Ricky
09/15/19
Brilliant software
PROS & CONS What are the best aspects of this product? This is perfect product that works perfectly with Outlopk. Its interface allows us to track our sales performance. The support team is wonderful and whenever we face some issue they are quickly to respond, I like them because they are knowledgeable and always open to new suggestions. What aspects are problematic or could work better? The security built into our company slows down the product. What specific problems in your company were ...
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Tammy
09/08/19
This is one of the most customizable solutions I have ever worked with
PROS & CONS What are the best aspects of this product? I like how it implements well with Microsoft Outlook, it offers new way to stay in contact with my clients. I can use product tracking and keep records so I can create monthly reports. I’m amazed of its tech support service they constantly work on the product’s improvement and they are open to new ideas and suggestions. You can find lot of videos and demos about the product, you can try some tipes and trick on how to use it better. What ...
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Jackie
09/27/18
If you are familiar with Outlook you won't have any troubles in managing this solution
PROS & CONS What are the best aspects of this product? I tried other CRM tools over the years but I found Prophet easy to use to use and it makes great extension of Outlook. If you are using Outlook you won’t have any troubles and you won’t need any special trainings. What aspects are problematic or could work better? In the beginning the iPad version wasn’t good at all but now they have improved it and the mobile platform is simple, intuitive and easy to use. The truth is that I cannot use ...
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Lawrence
08/18/18
This is easy to use CRM solution and it has great customer service
PROS & CONS What are the best aspects of this product? I’m amazed of this product’s customer support team, they are helpful and knowledgeable I get quick responses and friendly conversation with them. Having cloud-based CRM solution is huge relief. With this tool I can track correspondence which is extremely important, I can track down term, needs and experiences. What aspects are problematic or could work better? I’d like to see options where I can merge customers. What specific problems ...
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Jermaine
01/23/18
It makes pleasant experience
PROS & CONS What are the best aspects of this product? There are lot of things that I like about Prophet CRM, first of all its support and knowledge center, the layout of the website with its FAQs and easy access to on-line and support. Also, I like the attention to details with the integration of Outlook and workflow offers access to information, this is extremely great when dealing with clients and prospects. It is flexible and it grows along with my business. What aspects are problematic ...
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R
Rosie
12/19/17
This is great CRM solution in the market today
PROS & CONS What are the best aspects of this product? It offers smooth integration with Outlook platform, we can easily teach other users on basic functions of the tool. The advanced functions are bit complicated but they are easy to learn and use. The tool is intuitive and its filtering functions are amazing and it allows us to operate mor eeffectively. What aspects are problematic or could work better? Some screens are locked down for additional customization. When it came to switching ...
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