ProntoForms Reviews in May 2025: User Ratings, Pros & Cons

Great Service!

What do you like best? Pronto has been great to work with. Very knowledgeable in what would help my company the most. Willing to work with my schedule. They have made generating the different forms very easy, giving us solutions to problems we didn't know could be fixed. They have also shown us how to create our own forms, so that we do not always have to rely on them to make modifications or generate new forms as our business expands. Would highly recommend them to other businesses What ...

Simple App that does the work

What do you like best? I do love that you are able to customize every question with the appropriate scale needed. The costumer service at ProntoForms is amazing for that as they will be there with you trough the entire process. What do you dislike? Over analyzing things that may be very simple. Recommendations to others considering the product: It's really a great application when you need a bigger analytic view of what's going on without your organization What problems are ...

Helpig to create engagaed customers

What do you like best? It had a great and easy to use layout. I didn't want something to confusing to customers/clients, but still have valuable data for me What do you dislike? Wish I could customize more for my specific needs What problems are you solving with the product? What benefits have you realized? I want something that I can have that is consistent across the various forms I use. ProntoForms allows me to do this efficiently

Easy to Use

What do you like best? The forms are easy to use and easy to save into drafts which gives you the opportunity to review before submitting. What do you dislike? The analytics can be a little tricky and you'll need a good Pronto rep to help you navigate. What problems are you solving with the product? What benefits have you realized? we are able to audit our stores efficiently and provide them with good analytics at the end of each month,

Easy to use

What do you like best? Ease of use. Works well for auditing purposes. Attaching pictures to surveys is easy and very helpful. What do you dislike? Wish List 1. I wish the survey would skip to the next question after I answer the previous one. Scrolling up every time gets tedious on long surveys. 2. I wish there was a way to recall a survey later it has been sent in order to make, in order to revise and resend. Having to redo the whole thing just to make one small revision is ...

If this works like we hope...

What do you like best? The potential of eliminating paper based processes, analytics and automated flow paths. What do you dislike? Nothing yet. We are pretty early in the process, like most things - set up takes a lot of time and effort. What problems are you solving with the product? What benefits have you realized? Accountability - trying to improve upon our processes to ensure a more timely response to defects found in the field.

Easy to deploy, easy to use!

What do you like best? Very user friendly with fantastic phone support. Was up and running with my first two forms in less than an hour. What do you dislike? Adding formulas and calculations to forms could be easier. Easily addressed with phone support. What problems are you solving with the product? What benefits have you realized? Automating data capture if various paper based forms.

Experience with ProntoForms has been professional and valuable to our teams.

What do you like best? Best features are Flexibility and ease of use What do you dislike? Dislike the lack of standard reporting features. What problems are you solving with the product? What benefits have you realized? We use PF for client quality management. Have seen uptick in client satisfaction/feedback due to forms/artifacts produced from PF.

ProntoForms simplifies mobile form enablement

What do you like best? ProntoForms focuses on what they do best, a user friendly configurable tool centered around basic capture of data in both free form or against validated source data from other enterprise systems. The development of the forms is fast and flexible which has makes us responsive to our business partners' needs. What do you dislike? Version upgrades and backward feature compatibility have had bugs in the past that weren't caught fully in QA. Also support for older ...

Overall, the forms are effective. Different levels of access can be tricky.

What do you like best? Getting forms to multiple teams across the org and stored in a common place, integrated with dropbox/email etc.. What do you dislike? It is not convenient in a few ways. The hierarchy is a bit hard to understand and easy to forget. Ways to customize logos arent the easiest to access. I have to create the same connection multiple times in different formspaces and cant use the same name. Recommendations to others considering the product: understand what levels ...