productboard Reviews in May 2025: User Ratings, Pros & Cons

Great tool with full customer feedback loop, potential feature analytics, and roadmapping.

What do you like best? I really love how comprehensive this tool is. This tool allows you to collect customer feedback into one convenient inbox, tag all the feedback to different ideas, create metrics for analyzing all the ideas, and then use their analytics tools to develop a data driven product roadmap. What do you dislike? Because the product is so customizable, it can take some time to get everything set up the way you want it, but it's really an incredible tool once you've ...

Helps me collect and structure feedback, prioritize features, and communicate strategy to my team

What do you like best? - Ability to aggregate and categorize large amounts of feedback, then directly tie pieces of feedback to features is incredibly helpful. - Strategic drivers, customer segments, and company initiatives help prioritize - Permissions levels where I can share my roadmap with stakeholders but not let them see anything else is really helpful. They can see the roadmap and the reasons and direct customer quotes behind each feature which really helps transparency. ...

Feedback features disappointing & product evolution painfully slow

What do you like best? Productboard is an end to end solution dedicated to product management. It's a beautiful application, it truly has some of the best user controls I've worked with for many years and it has a great integration with Jira. What do you dislike? It's quite complex to implement and you have log into it daily to view feedback from users as there is no Slack integration to surface these insights outside of Productboard. They advertise a Slack integration but this ...

Almost the boest of what it's out there

What do you like best? Ease of use, intuitivenes, functionality, claryty. What do you dislike? Gathering feedback and feature requests has a lot of space for improvement. What problems are you solving with the product? What benefits have you realized? managing the startup - products roadmap, feature prioritization, keeping an eye on the progress.

It made our complex framework easier to build

What do you like best? We use Jira, Slack, and G-Suite. It was really easy to integrate these tools with the Product Board. That took off some part of the workload and made the lives easier. What do you dislike? I really had not faced issues using the tool. Some of my team members had small issues with a code repo integration and it was solved quickly. Recommendations to others considering the product: If you want to make complex goals easier, go for the tool. What ...

Planning product roadmap visually makes everything clear

What do you like best? The Productboard has useful and nice interface design and is very easy to use. I can easily plan product roadmaps from general to the finest details. Prioritization scores of product features are calculated automatically according to different parameters. Thus, we can clearly see which feature we should develop first. User feedback and tools for collecting new ideas are also outdated and very useful. We can also include our users in our product development ...

Solid Product Feedback and Planning in One Tool

What do you like best? ProductBoard makes it simple and trivial to receive feedback, structure a product and engineering facing roadmap, and link those features to insights and JIRA tickets. Without delving into the details too much, ProductBoard gives product enough information to sort and plan features and accept feedback, avoiding the classic "black hole" that new requests and changes typically fall into. We also use the Slack and JIRA integrations to route feedback to a central place ...

It made our complex framework easier to build

What do you like best? We use Jira, Slack, and G-Suite. It was really easy to integrate these tools with the Product Board. That took off some part of the workload and made the lives easier. What do you dislike? I really had not faced issues using the tool. Some of my team members had small issues with a code repo integration and it was solved quickly. Recommendations to others considering the product: If you want to make complex goals easier, go for the tool. What problems ...

Good product, if only they empowered users to use it

What do you like best? The product is decently well designed to keep track of features/components, build schedules, and things like that. It's a good product roadmap tool in that sense. What do you dislike? There's no path to scale with this product. I want to have my product team own the roadmap, but open it up for other team members to see or provide comments/requests. They've continued to limit this feature - there used to be a "contributor - roadmap viewer only role" that they ...

A must have tool for Product Teams

What do you like best? What I like best about ProductBoard is that product teams can have in one tool all information needed to develop a better product. Customer feedback from tools like Intercom you can send directly to their platform, for example. I remember having to find out feature requests was easy, I just had to add some filters to my search, group the contacts and start analyzing who were they and what they were requesting. With this information it was easy to share with the rest ...