Process Street Reviews in September 2026: User Ratings, Pros & Cons

It's become indispensible

What do you like best? The way in which it forces me to apply structure and order to our business processes What do you dislike? Nothing springs to mind. It is a very simple and intuitive interface. Recommendations to others considering the product Don't hesitate - go for it! What business problems are you solving with the product? What benefits have you realized? We have most of our SOPs in Process St. Also processes for infrequent projects with multiple tasks which we would ...

Process St Review

What do you like best? The best thing about Process.st is the ease of having everyone do things the same way. One of the biggest challenges when there's so many tasks is that everyone has a different way of doing it, which is fine for the most part, but many things require it to be done a certain way so that the other steps will work. This makes that so much easier since everyone can follow the same checklists. What do you dislike? There are some formatting options that I would like to ...

Great guide!

What do you like best? Makes us communicate better and understand each other's tasks. What do you dislike? Lack of options regarding how to include websites and opening other files. What business problems are you solving with the product? What benefits have you realized? We optimized our shipping and collection process. We are now simplifying all processes making our jobs easier.

Helps define our team processes

What do you like best? The templates are easy to build and force us to organize our processes for easy digestion by any team member at any level. Easy to update processes on the fly. What do you dislike? Not always easy to organize them; sharing isn't always clear in regards to who has access to what process. What business problems are you solving with the product? What benefits have you realized? It forces us to create processes for all levels of our team at any time, which is ...

Easy to use, great features, always growing

What do you like best? easy to learn UI, nice editing, editing your template makes changes to any current templates so you're not having to do changes one-by-one What do you dislike? needs some additional features added, but they are always growing, more privacy settings would be great, being able to lock out certain areas What business problems are you solving with the product? What benefits have you realized? everyone following the same steps on repeatable requests, clear visual ...

Good for checklist

What do you like best? I do onboarding and it makes things simple. I like that at any time i am able to start another process and that it integrates with salesforce. Having our sales team make a comment then start the process is great. What do you dislike? I dislike there is no way to show externally the status of a project. I wish we could send a link to the customer to show them the status and encourage them to take action. What business problems are you solving with the product? ...

Process St. Review

What do you like best? I like the checkbox feature and the ability to assign individual tasks to people with specific due dates. What do you dislike? I dislike that I am not able to view all of my tasks from multiple checklists. I also would like sub tasks within the main tasks, not the sub checklists. What business problems are you solving with the product? What benefits have you realized? New Hire Training, Client Offboarding/Onboarding, Employee Offboarding

So-So, hard to stay on track with tasks

What do you like best? I really like the flexibility of the processes themselves. What do you dislike? I hate the due date process, tracking tasks that need to be completed. Process templates should set due dates based on other task completion dates (if applicable. Customizing the Overview (and SAVING the view would be helpful as well. What business problems are you solving with the product? What benefits have you realized? Consistency in our processes making it more scalable.

Client Onboarding Manager

What do you like best? User facing checklist. Clean, simple, not confusing for someone new. What do you dislike? Would love to see a grey out function for future steps that are not required until later. If this could communicate with due dates it would be fantastic. Quite often our clients get overwhelmed with the amount of steps in our process, often moving ahead or raising concern. Despite communication and in-checklist instruction, a few always slip past. What business problems ...

Excellent service that I use every day

What do you like best? I use this every day to keep track of multiple concurrent projects. I can see the status of each at a glance, and I can see detailed instructions for each checklist item. Process Street is one of the most-used tools in my business. What do you dislike? It can be slow to update, and doesn't have much customisation (e.g. using different colours to highlight specific checklists, or ordering the checklists in the order I want. What business problems are you solving ...