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PrivateVPN - VPN Software

PrivateVPN Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Expert's Review

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

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Showing 271-280 out of 2868

PK

Pankaj Kumar Mallick

01/18/24

5 out of 5

Great support

Great support, extremely supportive customer support

A

Alok

01/18/24

5 out of 5

Amazing service

Date of experience: January 19, 2024

AQ

Antonio QL

01/18/24

5 out of 5

Great support.

Great support. I had a problem connecting. I easily found the log files and traced the error message. I couldn't find anything via google. Then I tried the PrivateVPN chat support. After 5 minutes Tom sorted my problem. Great work.

AP

ash pop

01/17/24

5 out of 5

Great vpn and quick customer service.

Date of experience: January 18, 2024

AS

Alesya Sokolova

01/17/24

5 out of 5

Great support

When the VPN is being blocked by Russia, the support team always finds ways to make it work! Thanks to Tom from the support team

J

Julie

01/17/24

5 out of 5

Always great

Always great! Had a recent problem but all fixed... thanks Tom and colleagues!

NC

NordVPN Customer

01/17/24

5 out of 5

Very helpful and prompt unlike other…

Very helpful and prompt unlike other help desks.

N

Nora

01/15/24

5 out of 5

Great support team

Great support team, stable service

MS

Marek Scholz

01/15/24

5 out of 5

Thank you for your very professional…

Thank you for your very professional and helpful support!!!

FG

Fabio Gentile

01/14/24

5 out of 5

Good VPN service

I'm using PrivateVPN since some years and i've always been very satisfied with the product. A couple of times I also had to ask help to their support and i've always received very quick and helpful answers. Shoutout in particular to Dale, in few minutes he helped me solving a problem that was preventing me from using the VPN

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].