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9.1

SpotScore

PrivateVPN - VPN Software

PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

Securely connect to your home network from anywhere.

4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 2691 ratings & 3043 reviews

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Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terrible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 2781-2790 out of 3043

AB

Alan Bowers

03/10/20

5 out of 5

The on-line chat help is excellent

The on-line chat help is excellent. There was a major problem with the software which was fixed without fuss. I certainly recommend private vpn. Definitely five stars.

C

Clare

03/10/20

5 out of 5

Easy to use

I have found Private VPN easy to use on my iPad and iPhone. I appreciated the help from customer help desk Serghei Florea who has able to solve a query over email to set up private VPN connection on my laptop

EP

Eleonora Pedio

03/09/20

5 out of 5

Truly great vpn and customer service

My experience with this VPN and with the customer service was perfect. Serghei answered to my questions quickly, clearly and with extreme helpfulness. Based on this experience, I would recommend this VPN immediately: customer focus is great and their answers incredibly quick and helpful. Thanks again Serghei!

AN

Anh Nguyen

03/09/20

5 out of 5

The Vietnamese server is the best out…

The Vietnamese server is the best out there, and I've tried them all!

WC

Wansang Chan

03/09/20

5 out of 5

Price is economical

Price is economical! Technical support personnel are very helpful!

AA

Ashley Andersen

03/08/20

5 out of 5

You are the best !

The BEST VPN service I have ever used!Special thanks to Yuri. He's the best in his field! Thank you very much for your help!

M

MKP

03/08/20

5 out of 5

Best technical support and great speed

I have been using PrivateVPN for about two years now and very happy with the service. Most importantly, the technical support team is a star!! I had few suggestions to the app and they were taken seriously and soon adopted and in two occasions my problem was resolved with speedy support. I recommend this VPN from personal experience.

S

Sare

03/08/20

5 out of 5

Great Service - 5 Stars

Serghei Florea helped me figure out a problem I was having with my account. He was very easy to communicate with and responded to my e-mails with haste. Thanks for your help Serghei!

WD

Wilbur Don

03/06/20

4 out of 5

The support from PrivateVPN continues…

The support from PrivateVPN continues to surprise me for its responsiveness and effectiveness. Both Edward and Yuri understand and solved my issues with youtube tv immediately, very good!However, I would be giving 5 stars and really amazed if I don't have those issues in the first place, and if the server speed a lot higher and responsive! I would even pay more if you can offer guaranteed speed and connection slot or something to that effect...

AC

Anthony Connaughton

03/04/20

5 out of 5

At first I had a little trouble setting…

At first I had a little trouble setting up but clicked on the chat and Serghi guided me effortlessly with email and I was over the moon to have access to what I needed. Delighted with service and worth the subscription. Thanks Private VPN

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].