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9.1

SpotScore

PrivateVPN - VPN Software

PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

Securely connect to your home network from anywhere.

4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 2691 ratings & 3043 reviews

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Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terrible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 2721-2730 out of 3043

HJ

hilary johnsen

04/16/20

5 out of 5

couldn't be happier

Have been using privatevpn for two years now and just renewed for another two. Very few problems and when I have needed help the response has always be quick and helpful. Cost of service is so affordable and service is top notch.

B

B

04/16/20

5 out of 5

Amazing customer service!!!

I registered, ran into some issues setting this up on my router. Within minutes of opening a support case, Richard e-mailed me back. He walked me through a few things and sure enough, my issue was resolved. Richard was very friendly and very helpful in getting my issues resolved. Thus far, I really enjoy this service.

HT

harold thomas

04/15/20

5 out of 5

I had been having issues accessing sites

I had been having issues accessing some sites with my VPN on, and could only access them with vpn off then turning on VPN and have had this issue for weeks. I went online to chat with cust service rep Richard he knew immediately what i needed to do. I proceeded with his recommendation and within 2 minutes problem solved. The customer service reps are great and since I've been a client it's typical from Private VPN. Shout out to Richard for his professionalism in resolving my issue and I ...

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M

Marv

04/14/20

4 out of 5

Very helpful service and solutions…

Very helpful service and solutions provided. Thank you.

EK

Elizabetht Korn

04/14/20

5 out of 5

I have to say that whilst we are all…

I have to say that whilst we are all self-isolating here in Australia, there couldn't be a better time to check out news reports and tv series online. I've found PrivateVPN a great place to start. I'm not computer literate or even smartphone Android literate ! but having chatted online with their support team has been invaluable. PRIVATEVPN explained everything in simple terms that I was able to follow. That makes it the best choice for me.

MK

Mr Kumar

04/14/20

5 out of 5

These guys are best for quality and price

These guys are best for quality and best on prices. There is no live chat for support however customer service team replied to my email within 10 min.

I

inHonor

04/14/20

5 out of 5

Very helpful staff when you need any…

Very helpful staff when you need any support.

J

Jan

04/13/20

5 out of 5

Great customer service

I can connect up to six devices at the same time and all works very good. Wich is a great value for the money. Also the customer service answers fast and takes me seriously.

A

A.Hassanein

04/13/20

4 out of 5

Feed-back about Private VPN

It was a good experience I had with the customer service, they reply to your questions very quick, and they have a very good follow up to your questions .The Private VPN works very good when the speed of the Internet from ISP is good .

G

Gary

04/12/20

5 out of 5

Customer Service is exceptional !!!!!!!

Customer Service is exceptional !!!!!!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].