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9.1

SpotScore

PrivateVPN - VPN Software

PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

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4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 2691 ratings & 3043 reviews

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Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terrible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 2451-2460 out of 3043

T

Tikvah

05/09/21

5 out of 5

Great Customer Service

Each time I am in touch with customer service I am thrilled at the kind and understanding assistance I've received. Today James was helping me, but everyone has been super. If you need any help in the US just let me know!

Z

ZBB

05/09/21

5 out of 5

I Had problem with streaming a service…

I Had problem with streaming a service in the UK. The streaming was working before, but suddenly geoblock was activated. Ed was helping me to solve the problem. Now it works again.

JV

johan venter

05/08/21

5 out of 5

Martin

Martin, helped me in a short time, very awesome, I asked yesterday a guy to help but he was just vague. Thank you Martin.

R

RF

05/08/21

5 out of 5

I had trouble setting up my router

I had trouble setting up my router. After quickly explaining my setup the CSR directed me to an alternative setup with fixed my problem. Hands down the best IT support ever. No wasting time with the traditional basic troubleshooting (im a bit more of an advanced user)

A

Andree

05/08/21

5 out of 5

Problem with initial connection

I removed previous (Problematic!!) VPN and loaded PrivateVPN but the app would not connect. Ed was very helpful: He provided me with the correct Connection Type to use and that worked!

FC

FS Carlsson

05/07/21

5 out of 5

Very quick answer and very efficient…

Very quick answer and very efficient problem solving. Extremely kind people at customer care, got my problem solved in less than 24h Excellent service. Excellent people. Everything very professional. I would reccommend this vpn provider to everybody.

D

Dakotah

05/06/21

5 out of 5

Helped me setup OpenVPN as service on…

Helped me setup OpenVPN as service on Windows and GNU + Linux. Raw queries; raw support. This dude Manish knows too much. Better support than Mullvad, I must add.

RR

Rick Reynolds

05/06/21

5 out of 5

Excellent service from Manish who…

Excellent service from Manish who overcame my lack of computer knowledge. Product now easy to use.

J

Jannes

05/06/21

5 out of 5

Ipv6 issues, wireduard

Mr Manish, fixed freeBSD firewall, ipv6 issues with vpn and helped me install WireGuard. A way I can tip him? Funny guy. 5/5.

JC

John Canning

05/05/21

5 out of 5

All's well that ends well

I changed my email address, and then I couldn't access the VPN program. The support team were very helpful, and patient. What had happened was that coincidentally, a computer program update had wiped the VPN program, which I only subsequently realised. Anyway, all was remedied, and I felt very supported. Thank you.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].