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PrivateVPN - VPN Software

PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

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4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 2691 ratings & 3043 reviews

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Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terrible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 2421-2430 out of 3043

GL

Graham Laird

05/27/21

5 out of 5

Great customer service

In this day and age of anonymous IT companies who outsource their support desks to people who don't really know the product and who don't really care, it's nice to find one company that gives true customer service. I've had reason to ask Privatevpn for some guidance on a few occasions and each time I've received a prompt reply giving me the answers I've needed.

C

Cheryl

05/26/21

5 out of 5

Excellent Service

Excellent Service! I'm able to watch episodes on 9Now from the UK. Customer service is also great!

MS

Maria Shevtsova

05/26/21

5 out of 5

Everybody is very helpful

Everybody is very helpful, I wanted to cancel my subscription and they explained me how to do it. Thank you

D

Denis

05/25/21

5 out of 5

Ferdinand persisted with my problem and…

Ferdinand persisted with my problem and eventually between us we managed to solve the problem. 10/10 for effort.

L

Lorraine

05/24/21

5 out of 5

I have had a couple of teething…

I have had a couple of teething problems using my VPN. However on each occasion I have received an almost immediate response from James and my problem appears to be fixed in a thrice. Thank you

A

Andy

05/24/21

5 out of 5

Good customer service

I needed a new login and was surprised when my email request was returned Saturday afternoon with the info I needed. Thanks!

A

AnClar

05/22/21

5 out of 5

Excellent support for a great product.

Excellent attention to user security, very responsive tech support. I’ve used a number of VPN products, and PrivateVPN is by far the best I’ve tried. Good selection of servers, good speed, and reliable privacy. Thanks!

K

Kev

05/21/21

5 out of 5

Manish is the best!

Had a bit of trouble with accessing some of the sites with private vpn and manish was super helpful with the assistance.

J

justinc

05/21/21

5 out of 5

I have the best support from the expert…

I have the best support from the expert team

VU

VPN user

05/21/21

5 out of 5

Very satisfied Privatevpn user

I have been a Privatevpn.com user for the last three years whilst on a posting overseas. I looked around for a good VPN and was very happy with Privatevpn. The after-sales service is also excellent and all of my issues, which were rare, were resolved very quickly. And their chat function has a person at the other end which is a huge bonus.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].