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PrivateVPN - VPN Software

PrivateVPN Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Expert's Review

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

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Showing 2321-2330 out of 2868

MB

Mallan Brallan

02/15/21

5 out of 5

The customer service by this company is…

The customer service by this company is out of this world. Fast replies, knowledgeable and friendly staff. I am so happy I found them and I would HIGHLY recommend them!

DK

David Kumaar

02/11/21

5 out of 5

Unable to connect VPN due to my network…

Unable to connect VPN due to my network block. Richard able to solve the problem in no time. Excellent work and helpful. Polite too. Thanks

IF

isabel flynn

02/10/21

5 out of 5

This was an absolutley fantastic…

This was an absolutley fantastic service! I had no idea what I was doing and my technician helped me so much, despite my very unclear instructions! Thank you for your great work!

MN

Maria Nadali

02/08/21

5 out of 5

Great service

The customer service and the technician were great! They helped me step by step. I finally fixed my VPN router problem

DD

Dejan Djakovic

02/05/21

5 out of 5

express support

Date of experience: February 06, 2021

松下 政廣

01/31/21

5 out of 5

Very quick response!

I had problem with my connection and asked question thru web site. Response was so quick, within a few minutes. Gave me easy to understand instructions with images and solved the problem. Very good customer service!

MV

Marus Vihldt

01/30/21

5 out of 5

I like to thank Richard for…I like to thank Richard for perseverance and professional approach in solving my problem. I also recommend him to instant bonus and extra pay level

I like to thank Richard for perseverance and professional approach in solving my problem. I also recommend him to instant bonus and extra pay level .(:

CM

Claudio Maria

01/27/21

5 out of 5

Really fast and really effective…

Really fast and really effective service. Good job!

LB

Laurance Blackburn

01/26/21

5 out of 5

Support to connect my router exceeded…

Support to connect my router exceeded exceptions 😊

M

Maurizio

01/23/21

5 out of 5

Windows 7 update

I had to istall again windows 7 on my notebook but after the instalation i was not able to install Private VPN. I have contacted the support team and in less than 24 hrs the problem is solved. This is not the first time i ask support and the team has always been supportive e problems solving. A big thank to the team. Your support is always immediate, effective and efficent. Every time you find a solution to solve the problems. Great job and thank you again

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].