PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

Quick support

Purchased new laptop with Window's 11 installed, I was having difficulty with the changes between 10 and 11 while loading Privatevpn, it was my lack of my computer skills, privatevpn responded quickly and software was loaded with no issues. Great product and support.

Outstanding Customer Support

I am using PrivateVPN for several years and it always works great. I am currently traveling in Germany and had problems connecting to a German server. I contacted PrivateVPN support through their chat function and was quickly connected with the support technician Ferdinand. He helped to change some of the settings in the PrivateVPN client software and -voila- I had a connection. Ferdinand was very knowledgeable and professional. This VPN service is really outstanding.

Helping me to solve a problem.

My query was answered immediately and the advice I was given solved the problem.

Renewal issue

I had to renew my subscription and paid with btc but had issue getting transaction id.After speaking to Ed who was very helpful and gave my transaction id to admins and gave me a free day till all was cleared up. Followed up next day and spoke with Ferdinand who figured out that although my transaction had cleared the reason it wasn't showing was that I was logged in with my old email. Kudos to Ferdinand for figuring it out and being so helpful, you guys rock!!!

Thank you Privatevpn team

Thank you Privatevpn team. A quick and efficient service was provided that resolved my connectivity issues.

Super vpn

Super vpn. Schnell und zuverlässig.Bei Problemen hilft man schnell und freundlich

Great service and fast servers

After using many VPN services I have finally found a service that lives up to its ratings. Connection is fast and online TV watching is flawless in every way. Very quick to respond to my fault report. Professional response and resolution was made within minutes, no hours or days as with previous suppliers. Highly recommended!

Assistance vraiment rapide et efficace…

Assistance vraiment rapide et efficace . je recommande a 100%

Réactivité

Réactivité, professionnalisme Encore bravo et merci

At least 10 stars, Privatevpn.com, gets from me.

Hello. I just would like to say, that You should use Privatevpn.com,- better before tomorrow, and start using it today. You will get the best support, from a team, more professionel, than in Your dream. Therefore a got the best browser, from a friend. And like his gift, my account by Privatevpn.com never will end. This were the words from a happy user, and of course i rate this program ,with at least 10 stars, but sorry there omly is space for a high 5. Very happy kind regards, from Hans ...