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PrivateVPN - VPN Software

PrivateVPN Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Expert's Review

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

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Showing 2091-2100 out of 2868

J

Jay

08/15/21

5 out of 5

amazing team

amazing team , had some issues with set up but Richard logged via vpn and absolutely helped correct the issue, highly recommended

M

Mari

08/15/21

5 out of 5

I was having problems to open HBO MAX

I was having problems to open HBO MAX, but Ferdinand helped me to solve it. Really happy I can access the content again. Thank you for your good support system.

E

EH

08/15/21

5 out of 5

Just subscribe the privatevpn and watch your hulu movie.

Just subscribe the privatevpn and have difficulty to run the hulu app using this private vpn. Chat with contact support and talk with Ferdinand. Ferdinand help me from checking all the setup in your phone and app in the private vpn and make sure everything is correct. The result, now I can see the hulu by using privatevpn. will recommended using privatevpn (the price is on budget) and contact Ferdinand if you have any difficulty.

JJ

Jerico Juan

08/13/21

5 out of 5

The team is awesome

Thanks to Edward, Richard… the team of PrivateVPN for always giving promptly response to customer’s requests, and solving problems quickly.

TK

Terry Kennedy

08/13/21

5 out of 5

Difficult to understand

Difficult to understand, tech found the problem and through Teamviewer repaired the issue. Great work

AH

AXEL HANSSON

08/12/21

5 out of 5

Support answered with the solution within minutes

After updating to Windows 11 I noticed that I could no longer use PrivateVPN. After contacting support I had a response from Richard within minutes with a updated version of the program that solved my issues. From start to finish it took only 15 minutes. Couldn't be any better than that!

KB

Kev Barnett

08/12/21

5 out of 5

The service has been excellent had…

The service has been excellent had problem logging on my PC message private VPN and within minutes I had a reply with a link that might work and when installed it did work. I've been with private VPN for coming up to two years and had no problems at all other then this logging problem which was resolved in very short time Will recommend private VPN

RB

Roy Brown

08/12/21

5 out of 5

used another VPN before Private VPN

used another VPN before Private VPN, no contest... Private VPN is better in all ways, and a better deal...as well as on the spot support at any time... 10/10 for me...

PG

Pedro Geronimo

08/11/21

5 out of 5

Good response time and customer service

I had some problems logging in to the software and when I reached out to PrivateVPN's customer service, they replied promptly and were able to resolve my issue, Great response time and customer service! Thank you JL@PrivateVPN!

CD

Coffean DDOS

08/10/21

5 out of 5

PrivateVPN review

Affordable price, multiple servers, fast and responsive customer support. PrivateVPN come with a great package for what you pay for.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].