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9.1

Spot Score

PrivateVPN - VPN Software

PrivateVPN Reviews in June 2026: User Ratings, Pros & Cons

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4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 3043 ratings & 3043 reviews

Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 1531-1540 out of 3043

M

Mara

11/23/22

5 out of 5

Excellent customer service

Excellent customer service! On the rare occasions there have been problems, help was immediately available. Apparently at privatvpn they never sleep…

C

Client

11/23/22

5 out of 5

Fastest and greatest support I have ever seen in my life

I had a lot of trouble since I am not used to VPN and i ask the support for help, I was surprised to be responded by a human il less than 10minutess who asked details about my problemes and responded in less than 2 minutes everytime, I usually don't give notes but I felt like giving thins kind of comment will make company do same.

J

John

11/21/22

5 out of 5

Quick and efficient customer support

Date of experience: November 22, 2022

SS

Sally S

11/21/22

5 out of 5

Problem solved within 5min

Sent a message through their chat feature, explained my problem and was given advice that solved my problem within 5min. Lovely Caleb ticket# 29434 assisted me and helped me with my problem. Thank you Caleb :)

JC

Jackie Curren

11/20/22

5 out of 5

Blocked website on iPhone-turn off location services, Chat support Fixed Quickly

I needed help and initiated a chat. An associate named Caleb knew exactly what was wrong. I have an iPhone and my “location services” was still enabled. With my privatevpn on,the owner of parallels.com was able to see my iPhone location did not match the ip I was coming from. Thanks so much for support. The chat experience was GREAT and SUPER QUICK. Thanks Caleb for being KNOWLEDGABLE and resolving Case 29121

LC

Luis Canino

11/20/22

5 out of 5

app works great

app works great, had a few questions and had support within a couple minutes, Ferdinand got me up and running fast. Thank You

AD

Artur Dubin

11/20/22

5 out of 5

The operator was very kind

The operator Dale was very kind, my problem was explained and solved very fast and efficiently. Great service :)

SS

Steve Shaller

11/20/22

5 out of 5

I have always found that answers to my…

I have always found that answers to my questions are answered very quickly.

CS

Cláudia S

11/20/22

5 out of 5

THE best support customer ever !

THE best support customer ever ! I can connect to so many countries and several servers and in these 4 years that i´m a customer, i can´ t remember a single day i got disconnected. Did i mentioned they have THE best support team ?! :D

DB

Dawid Bohatkiewicz

11/19/22

5 out of 5

Disney+ issue problem with connect

a guy named Caleb helped me with a Disney+ issue today. after installing the private VPN Disney application, it stopped working, it turned out that you need to log in to servers with a dedicated IP, now everything works as it should. thanks Caleb #28882

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].