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9.6

Spot Score

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in June 2026: User Ratings, Pros & Cons

Safeguard your online privacy with top-notch VPN.

4.5

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Private Internet Access VPN Reviews & Ratings

4.5

Very Good

Based on 8097 ratings & 3535 reviews

Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 771-780 out of 3535

GP

Greg Pauline

04/21/23

5 out of 5

Good customer service!

Date of experience: April 22, 2023

Z

Zoekiel

04/21/23

5 out of 5

fast response and knowledgeable agent

Date of experience: April 22, 2023

MG

Marcus Gosling

04/21/23

5 out of 5

Reliable

Reliable, generous plan.

LC

Leroy Casterline

04/21/23

5 out of 5

Great service

I've been using PIA for years. It's affordable and has always just worked!

HM

Heidi Merima Van Bartolds

04/20/23

5 out of 5

Easy to use

Easy to use, works perfectly

NC

Nikki Castle

04/20/23

5 out of 5

Easy refund

They had an auto-renew subscription but I had stopped using service. When I contacted them they immediately refunded this charge and cancelled my subscription.

A

Ashh

04/20/23

5 out of 5

Exemplary Customer Service Experience with Rexy at PIA

Dear PIA Management Team, I am writing to share my exceptional experience with one of your customer support representatives, Rexy. I recently reached out to PIA to request a refund for a Dedicated IP, and Rexy assisted me throughout the process. From the beginning, their communication was clear, empathetic, and efficient. Rexy was patient in guiding me to provide the necessary information to verify my account and process the refund. Rexy not only handled my request promptly and ...

Read more

CJ

Claire Johnson

04/20/23

5 out of 5

It was fast and efficient

It was fast and efficient. The person in the chat addressed my problem quickly.

G

George

04/18/23

5 out of 5

Alyssa was very responsive and helpful.

Date of experience: April 19, 2023

JA

jose antonio calado

04/18/23

5 out of 5

it was enlightening

it was enlightening, and gave me some instructions

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].