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9.6

Spot Score

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in June 2026: User Ratings, Pros & Cons

Safeguard your online privacy with top-notch VPN.

4.5

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Private Internet Access VPN Reviews & Ratings

4.5

Very Good

Based on 8097 ratings & 3535 reviews

Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 701-710 out of 3535

LB

Lee Barnes

05/12/23

5 out of 5

The response was about 5 mins wait but…

The response was about 5 mins wait but issue sorted immediately. So im really happy with that .

BD

Bob Dixon

05/12/23

5 out of 5

Prompt solution

Date of experience: May 13, 2023

AW

Arne Wilson

05/11/23

5 out of 5

Very easy to use

Very easy to use. Very easy to turn on and off. Wide choice of servers instantly available.

KJ

ken james

05/11/23

5 out of 5

it's very easy to use.

Date of experience: May 12, 2023

HM

H Mamahit

05/11/23

5 out of 5

Because the helpdesk was great!

Date of experience: May 12, 2023

GF

GUY FOREST

05/10/23

5 out of 5

The agent was attentive to my problem…

The agent was attentive to my problem and solved it

FH

Fang He

05/10/23

5 out of 5

great customer service

Date of experience: May 11, 2023

JE

John Elstad

05/10/23

5 out of 5

Most reliable connectivity of the VPNs I've tried

Private Internet Access is the first VPN I've used that provides 100% reliable connectivity. Previously, I used NordVPN, HMA, and Surfshark, but all of them had sporadic and unreliable connectivity. I also like that PIA has servers with port forwarding, though unfortunately none are in the U.S. It's also very reasonably priced. Lastly, the UI/UX is also quite good, so it's easy to see the status of my connection, easy to switch servers, and easy to change settings.

ML

Mario Lento

05/09/23

5 out of 5

Customer service

My problem was solved by chatting a maximum of 5 minutes. Love your service guys!

CG

CC’s Gaming

05/09/23

5 out of 5

Excellent customer service…

I bought their service hoping to bypass streaming platforms (Channel 4 and My 5 in UK). Unfortunately it didn’t work. Used their chat to ask for the refund (under 30 days) and it was processed immediately. Despite fact the vpn didn’t work for me, I was impressed by their customer service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].