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9.6

SpotScore

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in September 2026: User Ratings, Pros & Cons

Safeguard your online privacy with top-notch VPN.

4.74

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Private Internet Access VPN Reviews & Ratings

4.74

Excellent

Based on 3152 ratings & 3535 reviews

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Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terrible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 3081-3090 out of 3535

MM

Minski Melo

11/28/20

5 out of 5

Amazing VPN

Amazing VPN, it's everything they say it is - and their support is second to none. Would definately recommend.

A

Annoyed

11/27/20

1 out of 5

so far I am less than thrilled...my PC…

so far I am less than thrilled...my PC constantly states I am not protected....try and log in and all I get is invalid username etc....so I try and contact the company...and silence...so not a fan

ML

Me LEE

11/27/20

1 out of 5

They ignored my mails.

They ignored my mails.I cannot install TAP adapter and they ignored my refund mails. No help, no refund whatsoever.I regret buying the 1 year plan that doesn't work.

DA

David Alford Jr

11/27/20

5 out of 5

Great VPN and great support!

PIA is working as advertised and grants me the anonymity I like while browsing. Admin support is always great and quick to respond to any issues I have.

SL

Stephen L.

11/27/20

5 out of 5

Very helpful. Always works

Very helpful. Quick response. Always works.

HT

hugo teseira

11/26/20

2 out of 5

No tiene protocolos PPTP y L2TP/IPsec

Su velocidad no es tan buena como ofrecen otros servicios de vpn. No cuenta con protocolos PPTP y L2TP/IPsec para usarlo en un modem.

FG

Fearless Goat

11/26/20

5 out of 5

I've been with PIA for a year now

I've been with PIA for a year now, just added another 3 years, highly recommended (especially with the no log policy)

RB

Rebecca Bryant Vint

11/25/20

1 out of 5

Private Internet doesn't work.

Private Internet doesn't work.After I installed it, my internet slowed right down and I couldn't get any UK channels.I tried to get hold of them but couldn't. They make it very difficult to contact them.Nor am I likely to get the refund they advertised.Would never recommend it to anyone.

S

Sam

11/25/20

3 out of 5

OK VPN, Rubbish admin

The VPN worked fine - only on a couple of occasions was it slow and then changing server fixed the problem.however, the administration was appalling.* I had my annual payment cancelled with no warning (something to do with changing paypal supplier but I thought PIA ought to have warned me)* Then it proved impossible to renew the subscription. It took several hours on chat and a support ticket (what has payment got to do with support?!) to confirm that.* Before support would talk to me I had ...

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ME

mark E

11/25/20

5 out of 5

Ist class service

Vpn works great great price for 3 years definitely recommend

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].