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9.6

SpotScore

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in September 2026: User Ratings, Pros & Cons

Safeguard your online privacy with top-notch VPN.

4.74

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Private Internet Access VPN Reviews & Ratings

4.74

Excellent

Based on 3152 ratings & 3535 reviews

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Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terrible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 3061-3070 out of 3535

R

RS

12/01/20

5 out of 5

Great service

I have used PIA for several years, never had any problems, the service has always just worked perfectly. I don't think I've seen a cheaper VPN either!

A

alg

12/01/20

5 out of 5

Have been using PIA VPN for about two…

Have been using PIA VPN for about two weeks and everything is working better that I expected. I was using another VPN, which had more overhead causing my computer to run slower. Sure it was only slightly slower but was slower. Overall I believe there is a reason for its high rating. Faster, easy use, large number of servers, etc.

C

cb

12/01/20

5 out of 5

100% reliable service

Provided 100% reliable service at amazing value. Just reupped my 3-yr subscription!

K

Katanamd

11/30/20

2 out of 5

Worked well till I renewed.

I had PIA for two years and it was pretty good. I renewed a few days ago and even though I was logged in it created a new account instead. I contacted support and never heard anything back. I'll give it one more day before charging back my payment.

S

Spud

11/30/20

3 out of 5

No instructions or help to use

Not too expensive, very difficult to understand what to do, no instructions, no guidance, log-in and password can't be saved, have no idea if I'm using it right or not

DC

David Cleghorn

11/30/20

1 out of 5

Unsatisfied!

There have been too many times that I attempted to gain access to an article or news story of a national station and I was throttled. I could turn off the VPN and access the same story with no problem. I will not allow this company to censor what I can read. I am not satisfied with this service and expect a full refund.

TN

Tatsis Nikolaos

11/30/20

1 out of 5

alright VPN, horrible payment system

As a VPN, it's alright. It often doesn't recover well when the computer goes back up from sleep mode, needing to manually reconnect to get it going. Service is not that reliable, the Internet access sometimes hangs and the VPN needs to be manually connected to a different server. It is also easily detected by content providers (eg Netflix) and IP blacklisted, so the advertised geoblocking skipping is just not applicable.The main issue is billing: While you can pay with a cryptocurrency, you ...

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P

Per

11/30/20

5 out of 5

Works perfectly and flawless

Works perfectly and flawless. Very good help and assistance sections.

C

Chris

11/30/20

5 out of 5

It's fast and easy

It's fast and easy

S

Smpsgo

11/30/20

5 out of 5

Everything was perfect

Everything was perfect

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].