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9.6

SpotScore

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in September 2026: User Ratings, Pros & Cons

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4.74

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Private Internet Access VPN Reviews & Ratings

4.74

Excellent

Based on 3152 ratings & 3535 reviews

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Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terrible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 2231-2240 out of 3535

JD

Jason Diaz

08/23/21

5 out of 5

Customer since 2014!

I have been using Private Internet Access for seven years. I use PIA as a easy to use VPN tool for light to moderate workloads. I have recommended their software to multiple colleagues for simple VPN needs. Even though their front end is implemented simply, the servers still support complex connections using terminal command line interface. I have found the service reliable and dependable since 2014. Good value for the price. Lots of endpoints to connect to. Low latency connections ...

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M

Mike

08/23/21

5 out of 5

Tony Rocks!!! Great Customer Service Experience!!!

Tony was great - he helped me renew my membership. He walked me through the process and made it easy. He definitely is the reason why I am continuing to be a loyal member for another 3 years.

MI

Michael Inglot

08/23/21

5 out of 5

PIA is rock solid

PIA is rock solid. It doesn't disconnect abruptly, stays connected for days with no interruptions and it's fast. Mind you, I only used it for about a month. Updated on Sept 08. PIA still amazes me. It's performance and stability are stellar. I used in the past a couple of other VPN programs and none of them comes even close to PIA. Highly recommended and in my humble opinion it's worth every penny I spent on it.

P

Phil

08/23/21

5 out of 5

What can I say other than it never fails me.

What can I say other than - it never fails me. Especially the kill switch is fantastic.

PP

Private Person

08/22/21

5 out of 5

I have used PIA for several years and…

I have used PIA for several years and have found them consistent in delivering excellent service. I would recommend their service to everyone that wishes to use the internet with confidence and security.

HU

Hell USay

08/22/21

5 out of 5

PIA Reliable!

PIA is the most reliable VPN I have ever used! CJ Denver Co

GF

Greg from Adelaide

08/22/21

5 out of 5

reliable VPN

Date of experience: August 23, 2021

KE

Kristian Ehrnrooth

08/22/21

5 out of 5

Private Internet Access short review

Member since 2016. In short: it works and it is easy to use. I'm no expert in computer stuff and I only use the basic functions for now. For me the most important thing (+ that it works as promised) is the robust user interface and how easily I can understand what options does what. Interface has been upgraded quite a lot since my membership started and for the better (very good graphical presentation and options are easy to find). There have been minor connectivity problems, which have ...

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AC

Aaron Carter

08/22/21

5 out of 5

2nd Year using the software and tired…

2nd Year using the software and tired other VPN providers first. Not only does PIA offer a competitive price, it works smoothly. No errors. Needed support a few times and that was easy to contact someone and get quick resolution to my questions.

AE

Amos Edwards

08/21/21

5 out of 5

An elegant and easy VPN experience

An elegant and easy VPN experience. I've been using PIA for several years now and from my initial experience it has been nothing but splendid. Updates are frequent and easily installed while the UI has become even more elegant.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].