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8.6

Spot Score

PrimePay - Payroll Software

PrimePay Reviews in June 2026: User Ratings, Pros & Cons

Streamline your payroll with ease.

4.2

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PrimePay offers custom pricing plan

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PrimePay Reviews & Ratings

4.2

Very Good

Based on 158 ratings & 61 reviews

Rating Distribution

Excellent

(50)

Very Good

(5)

Good

(2)

Poor

(1)

Terible

(3)

Spotsaas Editor’s POV

PrimePay has consistently proven itself as a highly functional and user-centric payroll and HR solution, earning accolades for its intuitive platform, responsive customer support, and customizable features. Many users highlight its ease of use, particularly for tasks like employee onboarding, payroll management, and tax filing. The self-service features empower ...Read more

PrimePay pros and cons

  • Excellent and responsive customer service, with notable representatives often earning high praise.

  • Streamlined user interface that is intuitive, user-friendly, and requires minimal technical expertise.

  • Robust self-service options for employees, reducing HR workload and enhancing user autonomy.

  • Comprehensive payroll processing, tax filings, and reporting, simplifying payroll and compliance tasks.

  • Lack of dedicated account representatives for some users, leading to inefficiencies and inconsistent problem resolution.

  • Issues with updated features such as cloud registration, resulting in errors and frustration.

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Showing 41-50 out of 61

AU

Anonymous User

09/24/20

2 out of 5

"Best feature is the timekeeping, needs work on Reporting and Tax Implementation"

What do you like best about PrimePay? On boarding was fairly easy. Time keeping feature is nice. What do you dislike about PrimePay?

AU

Anonymous User

06/01/20

4.5 out of 5

"The app is very useful and I would strongly recommend it, very easy to use"

What do you like best about PrimePay? I like that they support Veterans and promote different causes. What do you dislike about PrimePay?

AU

Anonymous User

06/01/20

4.5 out of 5

"The app is very useful and I would strongly recommend it, very easy to use"

What do you like best about PrimePay? I like that they support Veterans and promote different causes. What do you dislike about PrimePay?

DA

Denise A

10/14/19

5 out of 5

"Sync hr is good for work clock in and out "

What do you like best about PrimePay? I like that sync hr is easy to work and figure out . It’s common sense and very simple to access and request whatever you need

AU

Anonymous User

06/07/19

3 out of 5

"Necessary Tool but Difficult to Navigate"

What do you like best about PrimePay? SyncHR was the software our company used to keep track of all human resources needs, including benefits, pay, and more. I liked it to log my hours regularly and look at my pay slips.

AU

Anonymous User

06/03/19

5 out of 5

"Perfect Payroll Portal"

What do you like best about PrimePay? -All forms and reports in one place -Tracking all employees

AJ

Ashley J

03/20/19

5 out of 5

""HR Ops Simplified with Payroll, Benefits Admin and HRIS across the board arrangement""

What do you like best about PrimePay? The stage, all in all, is easy to use from both a head viewpoint and a representative self-administration point of view. I explicitly like the convenience for representative onboarding. We've gotten spontaneous input from new contracts about the fact that it was so natural to enter the majority of their data/advantage races. I can't review consistently getting spontaneous POSITIVE criticism on a HRIS stage in my profession, so this is a HR win! I ...

Read more

AJ

Ashley J

03/20/19

5 out of 5

""HR Ops Simplified with Payroll, Benefits Admin and HRIS across the board arrangement""

What do you like best about PrimePay? The stage, all in all, is easy to use from both a head viewpoint and a representative self-administration point of view. I explicitly like the convenience for representative onboarding. We've gotten spontaneous input from new contracts about the fact that it was so natural to enter the majority of their data/advantage races. I can't review consistently getting spontaneous POSITIVE criticism on a HRIS stage in my profession, so this is a HR win! I ...

Read more

AU

Anonymous User

03/12/19

5 out of 5

"Great experience so far with new platform!"

What do you like best about PrimePay? The user face of syncHR is super friendly. I especially love the home 'Myself' page that summarizes all key metrics for me.

AU

Anonymous User

03/12/19

5 out of 5

"Great experience so far with new platform!"

What do you like best about PrimePay? The user face of syncHR is super friendly. I especially love the home 'Myself' page that summarizes all key metrics for me.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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