8.6
Spot Score
PrimePay Reviews in June 2026: User Ratings, Pros & Cons
Streamline your payroll with ease.
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PrimePay offers custom pricing plan
PrimePay Reviews & Ratings
Spotsaas Editor’s POV
PrimePay has consistently proven itself as a highly functional and user-centric payroll and HR solution, earning accolades for its intuitive platform, responsive customer support, and customizable features. Many users highlight its ease of use, particularly for tasks like employee onboarding, payroll management, and tax filing. The self-service features empower ...Read more
PrimePay pros and cons
Excellent and responsive customer service, with notable representatives often earning high praise.
Streamlined user interface that is intuitive, user-friendly, and requires minimal technical expertise.
Robust self-service options for employees, reducing HR workload and enhancing user autonomy.
Comprehensive payroll processing, tax filings, and reporting, simplifying payroll and compliance tasks.
Lack of dedicated account representatives for some users, leading to inefficiencies and inconsistent problem resolution.
Issues with updated features such as cloud registration, resulting in errors and frustration.
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Showing 21-30 out of 61
AU
Anonymous User
08/09/23
"Excellent, easy and useful"
What do you like best about PrimePay? The web page is easy an practical to use. I appreciate that it is easy to use, makes my job easier, makes my job easier. Its the first time I work with this system.
SF
Sara F
04/19/23
"PrimePay is a top notch payroll company."
What do you like best about PrimePay? PrimePay offers online payroll processing suitable for any business. Employers have the convenience of the online portal to update/maintain employee records and access reporting. PrimePay does all tax filings allowing employers to concentrate on operations rather than tax laws.
SF
Sara F
04/19/23
"PrimePay is a top notch payroll company."
What do you like best about PrimePay? PrimePay offers online payroll processing suitable for any business. Employers have the convenience of the online portal to update/maintain employee records and access reporting. PrimePay does all tax filings allowing employers to concentrate on operations rather than tax laws.
CW
Chris W
04/14/23
"Rebecca Hamill Review"
What do you like best about PrimePay? My Client Payroll Specialist is very responsive and helpful. She is definitely one of my main reasons to have PrimePay If there is ever anything that needs to be addressed -- she is very caring and gets us what we need.
CW
Chris W
04/14/23
"Rebecca Hamill Review"
What do you like best about PrimePay? My Client Payroll Specialist is very responsive and helpful. She is definitely one of my main reasons to have PrimePay If there is ever anything that needs to be addressed -- she is very caring and gets us what we need.
MP
Mia P
03/02/23
"Primepay makes payroll and tax season easier!"
What do you like best about PrimePay? Primepay is a relatively easy-to-use program. Payroll is a breeze with Primepay, and setting up new employees is quick and easy. Employees can easily access all their payroll information. Primepay makes tax season easier by sending out 1099s and creating tax packages containing all the necessary information. Primepay support is very helpful.
MP
Mia P
03/02/23
"Primepay makes payroll and tax season easier!"
What do you like best about PrimePay? Primepay is a relatively easy-to-use program. Payroll is a breeze with Primepay, and setting up new employees is quick and easy. Employees can easily access all their payroll information. Primepay makes tax season easier by sending out 1099s and creating tax packages containing all the necessary information. Primepay support is very helpful.
AU
Anonymous User
12/09/22
"Rebecca Hamill has been amazing at her job which makes my job easier and she is extremely friendly"
What do you like best about PrimePay? The best thing about Prime Pay for me is Rebecca . What do you dislike about PrimePay?
JM
Julie M
11/15/22
"Confident in Primepay for all my payroll needs"
What do you like best about PrimePay? Their knowledge of payroll, my states' laws regarding payroll and having one customer service rep to work with. What do you dislike about PrimePay?
LH
lorena h
11/11/22
"Everything you need without the confusion."
What do you like best about PrimePay? the customer service...help is just a phone call away. What do you dislike about PrimePay?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].