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9.8

SpotScore

PrestaShop

PrestaShop Reviews in July 2026: User Ratings, Pros & Cons

Transforming your online business with ease.

3.4

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PrestaShop Reviews & Ratings

3.4

Good

Based on 288 ratings & 288 reviews

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Rating Distribution

Excellent

(137)

Very Good

(45)

Good

(11)

Poor

(11)

Terrible

(84)

Spotsaas Editor’s POV

PrestaShop is an open-source e-commerce platform where you build stores using native features—product variants, discounts, bulk imports, and monitoring—without mandatory paid add-ons. Before shortlisting, verify three things in a demo: (1) whether the default theme meets your design needs, since most quality themes cost $50–$300 and built-in customization ...Read more

PrestaShop pros and cons

  • Easy to use even for beginners, with practical features and functionality.

  • Strong community support and a vast selection of modules and themes available for customization.

  • Efficient ecommerce platform for developing and running online businesses.

  • Flexibility in creating multi-shops for different countries and languages.

  • Limited availability of free modules, with some add-ons being expensive.

  • Issues with customer service responsiveness and support, especially in resolving technical problems.

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Showing 11-20 out of 288

СК

Сергей Квятковский optovichek.

12/18/20

1 out of 5

Beware of scammers!

For a month I have been trying to get them to return money for non-working modules! They post modules on their website addons.prestashop.com/ that are not working. When you apply to them for a refund, they waste time and do not return the money. I advise you to be very careful with these scammers. I have already lost hope, I will probably write a statement to interpol, on the fact of fraud!

G

Gianmarco

12/18/20

5 out of 5

The Best partner

The best partner to make the e commerce business grow!

TP

Thomas P.

12/17/20

5 out of 5

Excellent overall experience

I've been relying on PrestaShop for many years and my overall experience is excellent. That said, you have to be aware that PrestaShop is an ever-evolving open-source platform. You may encounter issues here and there but there is a strong community to help you deal with them.

E

eric

12/17/20

4 out of 5

Nice Solution for our e-shop

Nice Solution for our e-shop.Efforts must be kept to have a greater quality of support for products available on Prestashop maketplace

N

NoPresta

12/13/20

1 out of 5

Avoid Prestashop like the plague!

I thought I'll give Prestashop the benefit of the doubt and after my previous negative experience, where I lost over 70 Euros, I purchased another module from the Prestashop addons marketplace. The result is the same. The module doesn't work and the developer, as the one before, is totally unhelpful. This one is also asking for FTP and Back office access, even though their module is clearly broken and they can easily reproduce the issue if they tried. Prestashop marketplace is the best ...

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L

Leo

11/29/20

5 out of 5

Fantastic system with a great team

Each System has ups and downs, but I have been from a long time so satisfied with a customer service offered by a team like teh one of Prestashop. Special Thanks to Nicolas Sawicki - He moved the moon in order to help us out with a delicate problem. Thanks again for everything, and keep up the good work! Recommend to everyone.

M

Matthieu

11/25/20

5 out of 5

The most efficient e-commerce platform

PrestaShop is the best e-commerce CMS available on the market. The Back-Office is friendly and intuitive, and customizations are infinite due to the module system.The version 1.7 is now getting more stable than ever, thanks to a solid work by the developers and also the community, as PrestaShop is open source.And unlike Shopify, you can host your PrestaShop instance, so you are not stuck with a recurring subscription that keeps you hostage. The site is yours, for free.

D

Dan

11/24/20

1 out of 5

Prestashop are scammers they help the…

Prestashop are scammers they help the scammers i have asked for a refund since the beginning of october and i am still waiting i have finally gone to the back to pull thisd money back as i used my card.FYI dont ever use paypal to buy from here as i have done before and paypal went in there favour even knowing that the theme was sold coruppted paypal said that it a service seller sold everything correctly so use your card unless you want to lose your money.Prestashop is the worst company ...

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LQ

Lucas Quere

11/22/20

5 out of 5

PrestaShop is one of the best ecommerce…

PrestaShop is one of the best ecommerce software.

MK

Mike Kiy

11/22/20

5 out of 5

Elegant, fast and well supported

Prestashop is an elegant, fast and well supported ecommerce product. We use it on all of our own ecommerce websites and those of our customers. Support is fast and accurate.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].