Preferred Patron Loyalty Reviews in June 2026: User Ratings, Pros & Cons

Preferred patron has helped our company grow & evolve.

Preferred patron has helped our company grow & evolve. Their customer service is top notch. They did a fantastic job of giving us a product that matched our company's unique needs.

I would recommend this company to …

I would recommend this company to anyone. We have been using Preferred Patron now for over four years and have never had any issues. Everyone is knowledgeable and very helpful if you require assistance. Our customers love the offerings of the program as well.

Absolutely fantastic company to work …

Absolutely fantastic company to work with. Their technology far outweighs anything else in the market but even more important than that is their advice regarding our loyalty program. They advised us on how best to improve our loyalty program and grow our membership. Best thing was, the technology did all of the work for us!

Great company

Great company. Customer service is excellent and prompt.

Preferred Patrons delivered exceptional service time and time again!

The service is impecable! Whether is it helping me out with technical issues or giving me tips to get the most out of the program, I can count on Preferred Patrons. I had to take over managing our email marketing program with limited technical background. They were patient, held my hand, went above and beyond to make sure that I understood what to do and checked-in afterwards to ensure that I was on the right track. That's service!

Highly recommend Preferred Patron

I have recommended Preferred Patron to multiple business owners, including my 20 group. I have been with them for nine years, and their product is constantly evolving and reaching more customers.Brett and his team are always available to answer questions, and additional training can be scheduled if necessary. Thanks for all the great years that Preferred Patron has added to our bottom line!

Works great for us!

We use it at our senior living facility cafe to manage guest spending accounts. The program works well and reporting is exceptional. Our guests find it very convenient. Support us always quick to respond when we have questions.

Excellent experience

I switched over from another loyalty company and my experience couldn't have been any better. It was easy to get started and they even uploaded my data for me. Great people. Always professional.

Great software. Easy to use.

What a great program. So easy to use and implement. I highly recommend this product. It has been extremely beneficial to our company. I especially like the automated emails and text messaging. Keep up the great work!