9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 241-250 out of 1809
SS
Stefano Stambazzi
05/02/22
Best customer service ever
Date of experience: May 03, 2022
TP
Tanya Pobuda
05/02/22
Volodymyr is awesome!
Volodymyr was outstanding. I accidentally deleted an important file and he was able to restore it quickly. It made my day, and was such a relief. He was understanding and incredibly helpful. Volodymyr made me love this service even more. This kind of service is exceptional and makes me a loyal customer.
SK
Siriboon Kaewwongsa
05/02/22
Every time when I have a problem
Every time when I have a problem, the support team is quick to respond to solve the problem.
L
lj
05/01/22
Kenny handled my problem like a pro
Kenny handled my problem like a pro! excellent service!
M
MO
05/01/22
Great customer service
I had to cancel three accounts. The customer service team was very helpful and worked with me so they had all the information to make that happen. I only needed access to Powtoon for a limited time but I would definitely use them again in the future.
FS
Farrah Sheikh
04/29/22
Fantastic service - second to none
The Powtoon team provided me with quick, efficient service when I had an issue with my subscription. They responded to all my questions immediately via email and sorted out the issue within hours! The same thing happened the last time I had an issue with my account and this is why I stay a loyal customer - their service is second to none! Thank you, Powtoon team, for your fantastic response time and professionalism.
BC
Baskimo. com
04/29/22
Thanks for the quick and descriptive…
Thanks for the quick and descriptive help.
KL
Keven Ledee
04/28/22
Excellent and fast responses!
Date of experience: April 29, 2022
TM
Tyler Mariwasa
04/27/22
Immediate response and resolution.
Date of experience: April 28, 2022
A
Amanda
04/25/22
Couldn't have gone better
They were most helpful- no judgement which is good and straight to the job. Thank you so much!
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