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9.1

SpotScore

Powtoon - Presentation Software

Powtoon Reviews in November 2026: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.81

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Starts from $19 / Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.81

Excellent

Based on 1552 ratings & 1819 reviews

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Rating Distribution

Excellent

(1636)

Very Good

(131)

Good

(18)

Poor

(7)

Terrible

(27)

Spotsaas Editor’s POV

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 1741-1750 out of 1819

KK

Kevin Kolev

10/17/18

4 out of 5

The site allowed me to create anything…

The site allowed me to create anything I wanted however me and my team members had trouble viewed our updated file after saving it. I must say though that as soon as I contacted pow toon support I was given the assistance I was needed.

DK

David Kasakeijan-Ross

10/17/18

5 out of 5

Difficulty uploading Powtoon to…

I had difficulty uploading Powtoon to Youtube. Contact with the Powtoon Help guys resolved the problem almost immediately. This Help service is very impressive!!

C

customer

10/15/18

5 out of 5

Honest and helpful staff.

Date of experience: October 16, 2018

אז

אלעד זרביב

10/13/18

5 out of 5

++××+××+++++

++××+××+++++

MW

Mark Wehner

10/11/18

5 out of 5

Immediate Support!

I had immediate support and resolution of my issue. I could not believe how quickly the support team got back with me. Awesome!

F

Friso

10/10/18

5 out of 5

Realy great service! After having made a mistake and…

After having made a mistake and subscribed to a full year ‘luxury’ subscription, I sent an email explaining the mistake. It got corrected immediately and I got re-imbursed the same day. What a perfect service! Friso

SG

Shivani Gupta

10/09/18

5 out of 5

Super helpful team

Super helpful team. Got very quick responses. They went out of their way to help me out. Kudos to Powtoon customer service.

P

Phill

10/09/18

5 out of 5

Kenny from Powtoon replied to my…

Kenny from Powtoon replied to my support contact very efficiently and way within the 2 hour SLA on the auto-reponse. All of the Powtoon staff are very helpful and always very confident in whatever advice they offer. Thank you again

DL

Daniella Lisa Carreira

10/09/18

5 out of 5

Terrific Service

I accidentally deleted the wrong video off my profile, opened a ticket with the support team and in almost no time, my video was restored. The service I received was terrific.

A

Anitaweb

10/08/18

5 out of 5

Simple, amazing and well done. In short: fantastic!

I made personalized videos in a very simple and fast way. The results have also been appreciated by my customers. Efficient and professional even in customer care

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].