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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 1721-1730 out of 1809

GR

Gonzalo Rodriguez

10/25/18

5 out of 5

Gracias por la pronta respuesta!!

Gracias por la pronta respuesta!!

GR

Gueula R

10/24/18

5 out of 5

"professional videos that are fun and easy to use!"

What do you like best about Powtoon? I loved the fact that I could play around and effortlessly make a video based on an image that I have in my mind. It brought out my creative side, was fun to make, and the feedback I received was very positive.

R

Rebecca

10/24/18

5 out of 5

Response time for customer service was…

Response time for customer service was phenomenal!

康凱翔

10/24/18

5 out of 5

Fast and useful advice!

Date of experience: October 25, 2018

II

Iwhiz Iwhiz

10/23/18

5 out of 5

thank you Gisele

thank you Gisele , always willing to help

MF

Maximo Flex

10/22/18

5 out of 5

Great product and user experience

Great product and user experience. The customer support was swift and generous.

CV

Cathy Vorster

10/22/18

5 out of 5

Quick and efficient service!

Date of experience: October 23, 2018

AW

Anne W

10/19/18

5 out of 5

"Great software and great support!"

What do you like best about Powtoon? Powtoon is easy to use and the results are great What do you dislike about Powtoon?

CP

Christina Peng

10/18/18

5 out of 5

Unexpected Kindness

I'll be offering creative lessons for kids who can't afford them in my community using the profits from my book. I created a Powtoon to explain this cause and was about to upload it until I realized I used Pro+ content which would cost money. But as a 14-year-old, there is only so much money I could come by and I want to save the profits of my book to give an extra kid a life-changing experience! I never expected Powtoon to respond to my proposal for a free export. When I read their kind ...

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DK

David Kasakeijan-Ross

10/17/18

5 out of 5

Difficulty uploading Powtoon to…

I had difficulty uploading Powtoon to Youtube. Contact with the Powtoon Help guys resolved the problem almost immediately. This Help service is very impressive!!