9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 1691-1700 out of 1809
R
Rachel
01/04/19
Best service
Best service! They have been very efficient and nice. Problem was quickly solved.
AU
Anonymous User
01/04/19
"Always Helpful"
What do you like best about Powtoon? Easy use, response time and choice of media What do you dislike about Powtoon?
R
Rachel
01/04/19
Best service
Best service! They have been very efficient and nice. Problem was quickly solved.
DO
Douglas O
01/02/19
"Excelente trato de atención al cliente"
What do you like best about Powtoon? Me respondieron rápido y me ayudaron a solucionar un problema que tenía. Aunque yo le hablé en español no tubo problemas de responderme, algunas otras compañías se hacen a los locos. Gracias Powtoon por ser así de ágiles.
KV
Kim Van Valkenburgh
01/01/19
Quick and capable response
Powtoons provided a very quick (within minutes) response to my submitted ticket and with a little back and forth via e-mail was able to understand and resolve my issue. Very professional and capable support!
KV
Kim Van Valkenburgh
01/01/19
Quick and capable response
Powtoons provided a very quick (within minutes) response to my submitted ticket and with a little back and forth via e-mail was able to understand and resolve my issue. Very professional and capable support!
AU
Anonymous User
12/31/18
"Super customer service!"
What do you like best about Powtoon? Anytime in the past three years that I have had an issue, the customer service has helped right away regardless of the time of day--this has been such a relief coming from New Zealand. As an educator, the storyblocks and moving props make presentations more engaging and our Gen Z students look forward to viewing them.
L
Lay
12/31/18
Cool product, excellent client support (staff and policy)
I first saw a cartoon made from this software and was pleasantly surprised to find that it is not too hard to make one myself with the templates available. What I was particularly impressed too was the customer service. Gisele and Franklin responded to my question very fast when I enquired about the promotion which came up two weeks after I subscribed. I was grateful to their company policy/management who provided the option to upgrade. Franklin enabled the settings behind the scenes after ...
Read more
AU
Anonymous User
12/31/18
"Super customer service!"
What do you like best about Powtoon? Anytime in the past three years that I have had an issue, the customer service has helped right away regardless of the time of day--this has been such a relief coming from New Zealand. As an educator, the storyblocks and moving props make presentations more engaging and our Gen Z students look forward to viewing them.
L
Lay
12/31/18
Cool product, excellent client support (staff and policy)
I first saw a cartoon made from this software and was pleasantly surprised to find that it is not too hard to make one myself with the templates available. What I was particularly impressed too was the customer service. Gisele and Franklin responded to my question very fast when I enquired about the promotion which came up two weeks after I subscribed. I was grateful to their company policy/management who provided the option to upgrade. Franklin enabled the settings behind the scenes after ...
Read more
