9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 1611-1620 out of 1809
MM
M M
05/06/19
Franklin and Gisele are AWESOME
Franklin and Gisele are AWESOME! Received great support, quick responses, and clear communication.
PA
Peyton Allen
05/05/19
Excellent Service and Access
Response time to issues is fast and their server data makes many issues fixable. Furthermore, the staff is very kind and the site is easy to use and access.
JR
Jen Reckard
05/03/19
4 out of 5 For Response Time
The only reason I did not give this 5 stars is that the email response said normally a 2 hour response. I started a ticket at 11;30 and it was 4:30 before I got a response.
WP
WhatsUp PH
05/02/19
Powtoon is a great help to people...
Powtoon is a great help to people like me who are not pro's in editing videos. It is very user-friendly, makes editing videos easy with the use of its accessible tools. Now, I can create my youtube videos without the hassle. To view one of my creations visit my channel: WhatsUp PH
JH
John Hersey
04/27/19
A very prompt and conclusive response…
A very prompt and conclusive response to the requested query. Excellent customer service.
VA
Vriti Arya
04/27/19
A little hard to understand
It was a little hard to understand, but it's manageable.
IV
Isabel Velez
04/22/19
They helped me with a video I had…
They helped me with a video I had deleted and needed again! Thank you so much.
OS
Omar Salas
04/22/19
Excellent software, even better customer service
The software itself is very solid. Easy to navigate and intuitive. Their tutorials get you going in no time and their templates make it even easier. But what really blew me away was their customer service. They responded to my inquiry on a Sunday. They worked with me all through my issue to my complete satisfaction. You will not go wrong doing business with them
PP
Peters Paz
04/21/19
Great service
Great service. Congratulations
A
Asif
04/21/19
First human response in minutes and…
First human response in minutes and issue resolved in minutes. I am not a paying customer yet as well. Amazed to see such great customer first approach!
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