9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 91-100 out of 1809
LC
Liew Chew Keat
03/23/23
Has to pay more for their "Premium features"
I paid for one year of Lite packge thinking I will be using it for long time. Only to find out every features they call it Premium and you have to pay MORE to use their "premium features". I can not use the Lite package without paying for more.
SA
Susan Alexander
03/22/23
Professional, Responsive, Knowledgeable
The Team is very helpful and quick to reply!!!!!
SA
Susan Alexander
03/22/23
Professional, Responsive, Knowledgeable
The Team is very helpful and quick to reply!!!!!
K
KM
03/13/23
Very Satisfied w/ Powtoon's Email Customer Service
Powtoon's email customer service was fast and kind. They remedied the error very quickly and I was grateful for their politeness and professionalism.
K
KM
03/13/23
Very Satisfied w/ Powtoon's Email Customer Service
Powtoon's email customer service was fast and kind. They remedied the error very quickly and I was grateful for their politeness and professionalism.
J
Josh
03/08/23
Response and resolution.
Date of experience: March 09, 2023
J
Josh
03/08/23
Response and resolution.
Date of experience: March 09, 2023
R
Ruth
03/05/23
Super friendly & helpful
The Powtoon Customer Service has again been super helpful. They are always friendly & respond quickly. My Problem was solved within a few hours. Thanks!
R
Ruth
03/05/23
Super friendly & helpful
The Powtoon Customer Service has again been super helpful. They are always friendly & respond quickly. My Problem was solved within a few hours. Thanks!
R
Rachel
02/25/23
Absolutely the best customer service!
Every member that worked with me was amazing. I had an issue after moving jobs and lost access to all the work I’d done. Powtoon customer service was responsive and so helpful. They were able to transfer the work I’d done to a new account-I can’t speak highly enough of the help I got!
