PowerRouter Reviews in May 2025: User Ratings, Pros & Cons

"Great tool for routing leads and opportunities"

What do you like best about PowerRouter? Easy to install and configure tool. Used everyday to route leads and opportunities. Support is excellent. What do you dislike about PowerRouter? Needs more integrations with other tools What problems is PowerRouter solving and how is that benefiting you? Salesforce does not support out of the box lead or opportunity routing using "round robin" matching

"Easily meets all business needs"

What do you like best about PowerRouter? Our rules of engagement seem to be constantly changing for our team, and power router makes it easy to navigate those needs. What do you dislike about PowerRouter? Every once and a while a lead goes through a different route and it's not easy to determine what went wrong. Some kind of debug like there is on flows would be awesome. What problems is PowerRouter solving and how is that benefiting you? It's really easy to visualize how leads are coming ...

"Been amazing for our business"

What do you like best about PowerRouter? I love the ability to route easily to others based on different workflows. It also does Round Robin routing which it is hard to do out of native Salesforce What do you dislike about PowerRouter? There is a feature that is missing that another routing solution has, but i was told they were looking into getting it. Not a big issue either way. Recommendations to others considering PowerRouter: I totally have recommended it to others What problems is ...

"Excellent tool for lead routing in salesforce"

What do you like best about PowerRouter? We have been using PowerRouter for two years now, and I absolutely love how easy it is to setup and manage. Our lead routing was complex and hard to manage with multiple territories & product segments. Changing things was a nightmare. PR has made our lives much easier and provided us with the flexibility we need in changing our routing rules. What do you dislike about PowerRouter? Have been pretty happy with the product. one improvement would be to ...

"Love the product and the team!"

What do you like best about PowerRouter? Visual canvas to build the routing rules is awesome. We are able to see our entire routing flow and update it as needed. The PR team was exceptional in onboarding and worked closely with us to understand our requirements and adapt to our changing needs. We had quite a few changes as we started working with them. I also love the insights and tracking provide in the tool. What do you dislike about PowerRouter? Nothing much to dislike - it is simple and ...