Power Diary Reviews in May 2025: User Ratings, Pros & Cons

Really good system

Really good system which I am pleased we introduced into our practice. We do however find it hard to work out when support will be on live chat in the UK and some eCommerce functionality like Discount/Coupon Codes isn't available which we feel should be from a system like this, which in our option would give them 5 stars if it was available.

Effective and useful

Effective and useful scheduling and record keeping mechanism for my business. I don't use it's full capacity because my business operates slightly differently. But it's still the only platform I've found that does it all for me.

Power Diary is easy to use and soft on…

Power Diary is easy to use and soft on the eye.

Power Diary ticks most boxes but...

Power Diary ticks most boxes especially for those that do not particularly like to get too invested in technology. It is simple to use and simple to setup. The two major criticisms I have is that there is no mobile friendly app (come on guys its 2020) and I cannot setup reoccurring payments/I need to manually process payments. Other than that it is extremely intuitive and easy to use.

Rubbish software

Rubbish software Incredibly frustrating to use. Creating emails and forms to send to clients is incredibly difficult and not intuitive at all. So many sub categories forms/templates/notes none of which can be interchanged ect. Honestly save the frustration and use a decent software.

Power Diary has been a life changer for…

Power Diary has been a life changer for me as a psychologist doing my own admin, reception, etc! The automatic SMS reminders asking for confirmation of appointments has cut down admin time. The ability to enter different locations is very helpful, being able to enter 'school', 'home visit', 'park', 'Zoom', etc. I really like the rostering component and the ability to override easily if necessary. Activity reports are great. The different service types are of course useful too. I am yet to ...

I love the online forms and the easy…

I love the online forms and the easy layout. When setting up new clients remotely it has been so easy to send them the online consent forms etc. There’s no printing or scanning required for the client which I love.

I got to know power diary slowly as I…

I got to know power diary slowly as I am a sole practitioner with the luxury of a little time. I ran double records until I was comfortable I knew what power diary was doing. It's a very functional program and so much so it creates high expectations on the part of users, which perhaps is unrealistic from a programming point of view. Having gone through the evolution of a research software package over 25 years, I see power diary as having a great platform for adapting into the future as the ...

"PowerDiary has changed the way I manage my practice"

What do you like best about Power Diary? What I love about PowerDIary is the flexibility it offers, the prompt response from the support team and how simple it now is to have online sessions and to send out and track outstanding invoices. I also love that I can update invoices in bed on my mobile! What do you dislike about Power Diary? That there is no space for the ICD-10 codes which we need to include for insurance purposes in SA. I would have loved to have a place where I could list the ...

"Amazing booking system"

What do you like best about Power Diary? I love how very simple this system is to use and i love it for how it makes my life easy. Business back when I was using paper and phone was hectic. back and forth with calls and finding enough space for all of my filing cabinets was crazy. when i fist set up, the power dairy team were great, as they loaded all of my files and my procducts for me. so simple to get going What do you dislike about Power Diary? wish it has features like word doc, bold, ...