Power Diary Reviews in May 2025: User Ratings, Pros & Cons

"A fantastic tool that gives all the functionality needed to run a private practice."

What do you like best about Power Diary? The integration of diary features with notes, backed up with invoicing and linking with medicare. Features such as being able to attach documents also help. What do you dislike about Power Diary? Although the web based mobile page is pretty good, it still clogs up the Chrome tabs; it would be nice to have a dedicated app. Additionally, having an icon on the calender view for each diary entry to indicate whether that session has been paid and whether ...

"Become too expensive and unusual changes/updates"

What do you like best about Power Diary? Being able to automate sending out client information forms, online booking is easily set up What do you dislike about Power Diary? Client information isn't taken from client intake forms and populated into the client record (It might be able to do that and I just haven't discovered the way yet. Wish they had an app so checking bookings when away from the clinic would be easier and would also help with push notifications. Became very expensive and ...

Really easy to use for therapist and…

Really easy to use for therapist and client, everything in one place

Great system Over many years I have used several…

Over many years I have used several systems in work places that involve keeping records of appointments with families with children with disabilities. Powerdiary is by far the simplest system I have used. In addition to recording information I can also schedule appointments and send reminders. Fabulous!

I love Power Diary and how easy it is to use!

I love Power Diary and how easy it is to use. There's plenty of helpful tools that make admin less painful and less time consuming. The tutorials are really helpful too, as are the search engines when you need to ask a question. One improvement would be a Power Diary app. Overall, a great experience and would definitely recommend it.

Buggy and lacking in client confidentiality features within a practice

I've only been using the system for a couple of weeks but seem to find a bug at least once a day. I moved from WriteUpp because our practice is expanding and we're taking on placement students. Turns out that you can let a student see their diary, but if you want them to be able to write notes for their clients, you need to give them access to your full client database! Nuts! Customer Support not very helpful acknowledging the problem. Update 20/1/23 in response to Power Diary's reply. To ...

"Budget friendly but still with all the Bells & Whistles you need!"

What do you like best about Power Diary? As a start-up practice, finding equipment and services that are budget friendly but still do an excellent job is critical. So far, PowerDiary has not disappointed, and the customer service/help center worked to find an answer to my question. The system is streamlined, works beautifully for cash-pay medical care and allows for easy e-communications, all within a secure platform. Patients have loved the portal for easy scheduling, and the customizable ...

Highly recommend to sole operator / boutique practice

Rapid turnaround for trouble shooting Always able to get access to real customer services Regular upgrades to services and content

Medical software just keeps improving

Medical software just keeps improving, but customer service is often lacking. Power Diary's customer service has been excellent! Their documentation/FAQ/Instructions are at your fingertips and if for any reason you can't get help there - a quick e-mail gets you the help you need.

Growing Psychology Practice

As our Psychology practice was experiencing a time of rapid growth, we felt we had outgrown our previous software. Lots of time was spent investigating which new software would best suit our needs, for both our clinicians and receptionists. We were seeking in built email templates and forms, speedy change between day view and week view on the calendar for certain clinicians or across the practice, and easy lodgement to Medicare. Justin was fantastic in instructing me in what needed to be ...