Power Diary Reviews in May 2025: User Ratings, Pros & Cons

Do not recommend - poor ethos when issues arise

Although initially I thought the design was great, and that they were good at helping me as a customer become familiar with the platform. I feel powerdiary is more about getting customers to rely on the familiarity of the platform. In my opinion, a company will always show its quality when issues arise and they will address these with ease. However, this was not my experience with PowerDiary as they failed to express appreciation for me as a customer and lacked empathy (quite happy to let ...

I love this software

I love this software. The only 2 niggle s is that it doesn’t have an app, or I am unable to intergrate my Apple Icalender with my online power diary, therefore feel I’m chasing my tail a bit. I am sure this is due to the fact it makes the online experience unsafe to store personal info, in which case that is a better option .

"Great facilities; great support if needed."

What do you like best about Power Diary? Ease of use of integrated aspects to diary, client and clinical records, secure telehealth, etc, and excellent support getting it all working well. Also ready-made templates What do you dislike about Power Diary? I'd love the option to have the video-conferencing view to enlarge to full screen even though it's fine as is. What problems is Power Diary solving and how is that benefiting you? Adding screening tools for online assessment.

"Best software package for the solo practitioner"

What do you like best about Power Diary? It's user friendly interface, great support team, makes operating a solo psychology practice a dream. Saves literally hours of admin work What do you dislike about Power Diary? The ability to import test documents into forms templates easily What problems is Power Diary solving and how is that benefiting you? Would like to have a whiteboard feature within the Telehealth application

"Jump right in"

What do you like best about Power Diary? Power Diary is a great booking suite to jump right in. If you have used other software in the past, Power Diary is an effortless transition, and if you haven't, it is simple to use and easy to pick up. Power Diary streamlines everything we need through our daily operations. What do you dislike about Power Diary? I love my data; however Power Diary only has simple reports you can run. I would love some more complex reports to really pull apart the ...

Power diary brings benefits to your practice .

The power diary is a huge benefit to my private practice . It takes so much work away from my desk and automates the really important parts that can be filled with human error ..

The call center was not able to resolve…

The call center was not able to resolve my issue. What I really disliked about the incident is that they never once came back to me regarding progress, I had to chase the issue. After 10 days they seemed to be uncertain about the issue. Now after 13 days I am still no closer to a solution with no feedback. It seems that they hope I will go away. My assumption is that the team is not senior enough in customer care and they seem reluctant or unable to escalate the matter. The issue raised ...

"I've been with Power Dairy for 10 years!"

What do you like best about Power Diary? I like the integration of easy to use client management software with the ability to track the money! I can export my invoices straight into Xero!! What do you dislike about Power Diary? If I had to choose something it would be that if I have accidentally typed in details I want for a personal appointment into a client appointment and then realise and change over to the personal appointment, what I have typed disappears. What problems is Power Diary ...

"Overall a great, easy to use system."

What do you like best about Power Diary? The calendar function works so well, integrating with Tyro for payments as well as Medicare. The simplicity of adding files to a client's profile is such a relief. Combine all that with the communication templates and you have a winning program. What do you dislike about Power Diary? The report function should have a way to see how often certain services are used. This would make streamlining our processes easier. What problems is Power Diary solving ...

"A fantastic tool that gives all the functionality needed to run a private practice."

What do you like best about Power Diary? The integration of diary features with notes, backed up with invoicing and linking with medicare. Features such as being able to attach documents also help. What do you dislike about Power Diary? Although the web based mobile page is pretty good, it still clogs up the Chrome tabs; it would be nice to have a dedicated app. Additionally, having an icon on the calender view for each diary entry to indicate whether that session has been paid and whether ...