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Postal.io - New SaaS Software

Postal.io Reviews in September 2026: User Ratings, Pros & Cons

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4.65

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Postal.io Reviews & Ratings

4.65

Excellent

Based on 303 ratings & 345 reviews

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Rating Distribution

Excellent

(274)

Very Good

(66)

Good

(0)

Poor

(2)

Terrible

(3)

Postal.io pros and cons

  • Reviewers praise the easy-to-use platform and smooth UX for sending gifts and direct mail.

  • Customer support and onboarding are repeatedly described as fast, helpful, and fantastic.

  • The wide, varied selection of gifts, swag, and global gift cards stands out.

  • Magic links and the browser extension make sending gifts from email quick and organic.

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Showing 41-50 out of 345

DU

DJ U

08/14/23

4 out of 5

"Great tool with an amazing customer support team!"

What do you like best about Postal? The Postal customer support team is top-notch! Our CSM, the warehouse team, the support team that monitors the in-app chat feature - all are incredibly helpful!

KA

Ken A

08/14/23

5 out of 5

"Best Direct Mail Vendor on the Market for B2B"

What do you like best about Postal? Postal has an incredible customer success team, user friendly interface, and the MagicLink functionality beats out what other competitors are doing in the space.

KT

Kevin T

08/13/23

5 out of 5

"Great Easy-To-Use Platform"

What do you like best about Postal? Postal has a great easy-to-use platform compared to many other competitors. They also have a great Campaign Building team you can use.

KT

Kevin T

08/13/23

5 out of 5

"Great Easy-To-Use Platform"

What do you like best about Postal? Postal has a great easy-to-use platform compared to many other competitors. They also have a great Campaign Building team you can use.

AU

Anonymous User

08/11/23

4.5 out of 5

"New user but loving platform so far"

What do you like best about Postal? Onboarding has been a breeze & getting the team to buy in has been better than expected (due to easy UI) What do you dislike about Postal?

RG

Rachel G

08/11/23

5 out of 5

"Love it and makes treats easy!"

What do you like best about Postal? Love how easy it is to send a gift to a client either directly or via a link in their email. Postal has a plethora of great options and varieties of everything for gifts!

AU

Anonymous User

08/11/23

3.5 out of 5

"Good platform"

What do you like best about Postal? I like how simple the product is! There's a lot of neat features too. What do you dislike about Postal?

AU

Anonymous User

08/11/23

5 out of 5

"Gift"

What do you like best about Postal? It's a great way to value our lead's time and offer them a gift What do you dislike about Postal?

AT

Ashley T

08/11/23

5 out of 5

"Easy to use, great UX"

What do you like best about Postal? It's super easy to use their website including showing only approved products, shipping locations and having a variety of gifts to send. The options of sending directly or through the magic link you can integrate into emails is super clever.

AU

Anonymous User

08/11/23

3.5 out of 5

"Works well, great for sales team use"

What do you like best about Postal? The market we're in isn't used to receiving gifts, not to mention getting their choice of gift. Postal helps us create moments of surprise and delight.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].