Postal.io Reviews in May 2025: User Ratings, Pros & Cons

"Postal.io is a great asset to our business!"

What do you like best about Postal? Postal.io has many amazing features and uses that benefit our business. Not only do we use Postal.io for generating customer engagement, but we also use it internally. We are able to send out gift cards and gifts to our customer for surprise and delight to help improve and build those relationships. Our HR team also loves to use Postal.io to send our employee swag, new hire kits, and employee appreciation gifts. We even have used it for employee ...

"Excellent for sending business "thank you" gifts"

What do you like best about Postal? Postal makes it super easy to send small gifts to clients and prospects if for example, they go out of their way to offer feedback, be a client reference, etc.

"Easy, Fun and Flexible"

What do you like best about Postal? I love all the gifting options, the clear images and search function, and the flexibility to use a magic link (a link you email directly to someone) rather than using the in app function with pre-loaded contacts.

"The Best Direct Mail & Gifting Platform is Postal.io"

What do you like best about Postal? I like the integrations for sales engagement, marketing automation and CRM platforms. Their marketplace has a wide variety of items for any budget. Postal.io has unlimited seats.

"Best gifting platform (looked at a few)"

What do you like best about Postal? You can't beat their price for what they bring to the table. Our sales team loves the magic link, too. What do you dislike about Postal?

"Critical to any demand generation or customer marketing strategy."

What do you like best about Postal? Postal allows us to easily, affordably and effectively execute gift marketing and experiential marketing strategies for less than the other guys! It is easy to set up, use and scale.

"Great addition to the sales stack"

What do you like best about Postal? The platform is intuitive and easy to use - makes incentives a breeze. I love using the MagicLinks in my outreach sequences. The marketplace has a wide variety of items to choose from.

"The best customer rapport building tool I've ever used!"

What do you like best about Postal? Love the ability to customize the message to truly be a personalized connection with my customers. Putting the human in our interactions and making each outreach meaningful. Love that customers can input their own addresses/info & send thank yous as well

"Postal makes sending gifts to customers easier than ever"

What do you like best about Postal? Postal has made sending gifts to our customers, employees, prospects, and partners easier than ever. Before Postal, we'd have to manually track all of our items being sent using a spreadsheet and it was all very labor-intensive and hard to keep track of, especially for international sends. It's really easy to approve items, add new items, and bundle things to give your reps options of what they can send out and with templates to accompany each send.

"Love the RANGE!!!"

What do you like best about Postal? Ease of use, for sure. But also the range of gifts to choose from. Giving gifts that fit a situation well is tough for me, in general. I'm a big fan of the evolving marketplace that allows me to get some unique choices that are more likely to match a specific person and their interests! Also, the team is super supportive and truly appreciate their partnership.